1.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook
Pros
Fun coworkers and actives. Most of the people that had been there a while were happy to try to help you meet goals
Cons
There was constant turnover of probably 60+ percent of the workforce as soon as they were out of the initial grace period. If you didn't succeed almost immediately, you were basically punished by the way the calls got routed. The better you were at sales (for a customer service job) the more calls you took and the better your opportunity to make sales/take reviews/get positive feedback (thus the better your odds of a bonus). It didn't matter how the customer left the interaction - if you didn't hit every bullet point on their grading scale, you would essentially "fail" the call.