Angi reviews

3.5

60% would recommend to a friend

(4,070 total reviews)
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Jeff Kip

62% approve of CEO

54% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing other than a nice health benefit package and 401k match.

Cons

Churn and burn environment. Required to make 150-200 calls a day to contractors and pressured to have around 3 hours of talk time. Most calls are to disconnected numbers, or they hang up on you as soon as up say you are with Home Advisor. Loud music plays all day. Required to get 8 approved sales within 12 week training period, if you do not make it you will be let go. Constant fear of getting in trouble and no work life balance. Everyone gets two breaks (10:15-10:30 and 3:15-3:30) and lunch is the same time (12-1). Little flexibility to even go to the bathroom outside of a scheduled break. Must provide a doctors note of taking a sick day. Training consists of a few days of classroom training and learning on the sales floor. When you talk with a contractor and think you can get them to close, a manager stands beside you and feeds lines into your ear while listening to your call to help wrangle in the sale. It is very difficult to do this and concentrate because of the loud music in the background and listening to both the contractor and manager at the same time. Unprofessional, managers and trainers will coach employees to lie in order to land a sale. Ultimately not a conducive environment for someone with a family and needing a consistent solid paycheck.

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Angi Response
8y
While I appreciate the review, I am disappointed to read about your concerns. While a role in sales is competitive, we absolutely encourage a work life balance and take any allegations of unprofessionalism in earnest. I hope we were able to address any specific challenges you had while you were on the team. – Tom Cheatham, VP Sales, Indy
2.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

The only pro to this job is the ability to make a ton of money if you are good at sales

Cons

Poor management, double standards company, they don't care about the employees, high stress, too much like a call center instead of a sales floor. The HR department doesn't take anything a rep says seriously. Had a sexual harassment issue with a manager and even had witnesses who heard all of it and the HR Department called me a liar. Was targeted because I was the top rep in the center. This company pretends to care and tells you all the things you want to hear but does not follow through with any of those promises. They allow people to cheat and get away with commission gaming. Biggest issue is that they reprimand you for small insignificant things but if you are committing fraud or signing up a contractor with no SSN or skirting the system to get in a Denial legal they will just slap you on the wrist. This is one of the dirtiest companies I have ever worked for in my entire life. Do no consider working for this company if you have even a shred of integrity.

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Angi Response
8y
Thank you for taking time to write a review and express how you feel. Our HR department takes any allegations of misconduct incredibly seriously and takes appropriate action as necessary, so I’m disappointed to hear that you look back on your HomeAdvisor experience with negativity. Best of luck in your next role.– Shannon Garcia-Lewis, SVP, HR
4.0
Feb 19, 2018

Product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working to make it a better culture

Cons

Good things getting lost with all the growth.

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Angi Response
8y
Appreciate the review. Keeping our award-winning work culture is always top of mind as we continue to grow. Hope you enjoyed your time with the company and best of luck. Matt Zurcher, VP, Customer Care
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Glassdoor has 4,510 Angi reviews submitted anonymously by Angi employees. Read employee reviews and ratings on Glassdoor to decide if Angi is right for you.