In the beginning, it was a pretty basic introductory sales job. Sure, base pay was low and commission wasn’t much better, but you got full healthcare and a 401k with company matching, and I was eager to learn, so it was fine. Things were like that for awhile, uneventful and sometimes frustrating, but very doable.
And then, upper level management/execs suddenly thought that they had bright ideas and that was the beginning of the end. They came down like a HAMMER on dial/talk time metrics—0 to 100 overnight. I raised my eyebrows, but it didn’t seem too excessive for me to worry.
Next, they almost doubled the sales metrics during the slow season. We lost a lot of people in that one. And then came the management emails as ordered from above that did things like monitor exactly how many seconds we spent between dials, and others in that vein.
And then, of course, they decide to DRASTICALLY cut our compensation by over 50% while doing absolutely nothing to improve the rapidly worsening lead quality. Their incompetence with lead generation was especially highlighted over the next couple of months.
And then came another, even harsher crackdown on metrics, directed at people who have lost a massive chunk of income, who are overworked, severely underpaid, burnt out, and stuck dialing endless wrong numbers or dead ends for hours and hours each day.
This company could not possibly care less about their employees. They scapegoat and punish the sales folks for their own failures to run a business, as is evidenced by their abysmal stock prices. There is no upward mobility offered, and any connection with upper management/execs is laughable because each meeting with them demonstrates how ridiculously overpaid and out-of-touch they are with both the product they are supposed to be promoting and with how their EMPLOYEES are the ones paying for their expensive vacations.
Oh, and those positive reviews you see littered throughout this page? These are compliments of the company incentivizing “positive reviews” here to their employees. While some may be true, most of them were written under the promise of some form of reward.
Angi has no true leadership, and the company is in its death throes. Do not let them pull you into their inevitable, ugly demise.
