1.0Jan 17, 2022Misleading job responsibilitiesClient services manager (csm)Former employee, less than 1 yearRecommendCEO approvalBusiness OutlookProsThere are no good qualities about this employer.ConsThey lie and play favorites. Don't train properly then get mad that you don't know the things they haven't trained you to do.Show more
2.0Mar 9, 2020Lots of favoritismOperations supervisorCurrent employee, more than 3 yearsPhoenix, AZRecommendCEO approvalBusiness OutlookProsI don't have any sorryConsIf you are in the cool crew you are good. It's hard to get in that elite club. The trainer has a fowl mouth yet she runs the show. Everyone else is just a puppet who's strings she controls.Show more
2.0Oct 20, 2017It was better when it was privately ownedBusiness developmentFormer employee, more than 1 yearLowell, MARecommendCEO approvalBusiness OutlookProsI can't think of any pros. Anything I would have been able to say all changed after they were bought out.ConsThe money is very low compared to other call centers. The "management" plays favorites, and are really unprofessional.Show more