Pros
If you enjoy working with people that challenge you to grow professionally and personally, this is a great organization to be a part of. If you're looking to be average, put in a standard 8-hour day, and don't care about winning, this is not the company for you to join. I find myself surrounded by intelligent, hard-working professionals and not letting them down drives me to learn and grow daily. Apex Service Partners is a company with the people and the resources to help you develop whether you're a technician in the field, support staff in the office, or leading a team, you just have to want it!
Cons
We have 200+ locations across the country which means our Partner Services team can get pulled in a lot of different directions. Sometimes patience and grace are critical attributes to hold as the team prioritizes urgent needs across the business. Even though every item I bring to the table feels like it should be the priority, I realize that there are other people on our team that have more critical needs. Recognizing this, we have implemented a ticketing system that allows for tracking and follow-through on requests which has brought improvement, but it's a constant work in progress to make sure everyone's needs are met in a timely fashion.