1. Like the title says, the company is still run like it's a small business of 10 employees. When I left, it seemed that there were some moves being made to bring the company into the 21st century.
2. The corporate office is disgusting. When you first walk in, it seems pretty nice, however as you make your way into the office, you quickly begin to question your decision to work there. If you work with clients, DO NOT bring them into the boardroom. The boardroom should be the nicest room in the office, but it's so old, dirty, and outdated that it gives a very bad impression to clients. I saw it and couldn't believe it.
3. Most of the stuff they talk about is all vaporware. Somehow they managed to reverse "if you build it they will come". Just a bunch of delays is what clients experience if they wind up getting the hook set on a project that purports to use software.
4. The customers are great, but I felt bad for them because they would have an issue, and it seemed like the issues were always addressed at the very last minute. All of the labor is done offshore in India, and if you know anything about the offshoring industry there, employee longevity is measured in months rather than years due to employees jumping ship for slightly better position elsewhere.
5. If you take a role in sales, make sure that you review and understand how the comp plan works. Make sure that it says within the plan that what period of time you're paid on (first 12 months or whatever) start AFTER the client has ramped up fully. They usually do a slow ramp for practical reasons, and they count those lower months on first years billed revenue. Make sure those months aren't counted because that's not what you sold.
6. If you leave or are terminated, make sure that you check with the state you live in whether or not your employer is required to pay out your vacation time. If you're not sure, look it up because they won't. If that money is owed to you by law, they're required to pay it so don't leave it on the table.
7. Unless the expense reporting process has drastically changed, it's not only outdated and time consuming, but after you submit it, it takes weeks to be issued your expenses check.
8. Forget about advancement opportunities. When I was hired I made it clear that I wanted to move into a different role after a year, but those roles are given to people that they bring across the pond from India.
9. Last one, but they have a guy whose sole job it is to work with immigrations. That's literally all he does is bring people over to the US. He's a very busy man.
