Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 79 reviews)); "The benefits are great as well!" ((in 65 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 44 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 31 reviews)); "Long training period that seemed more checklist oriented vs. valuable to prepare" ((in 15 reviews)); "The salary is low compared to similar roles for other companies." ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Sep 30, 2022

Great culture and benefits

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good place to get your sales chops. Doesn't pay as much as other companies but is going in the right direction

Cons

lack of leadership transparency around pay and quotas

4.0

Sep 27, 2022

Working at AppFolio

Senior art director

Recommend

CEO approval

Business Outlook

Pros

The culture has remained at a high level for the most part post Covid. AppFolio takes care of their people and believes strongly in work life balance. Working cross functionally is encouraged and welcomed internally. Onboarding is fantastic, product is sound, the employees make the company.

Cons

Compensation. Salaries remain lower than market even during inflation. New leadership brought in from mainly one company has turned it into their previous company. Unfortunately this has impacted culture but overall culture is still a plus.

AppFolio Response

3y

Hi there, thanks for taking the time to leave a review. We take listening to our employees seriously at AppFolio, as demonstrated through our annual and quarterly engagement surveys, and a variety of other forums. It is great to hear your positive experience with AppFolio's culture overall, and we appreciate your specific positive and constructive feedback as well.

5.0

Sep 15, 2022

Amazing leadership & talented teams

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- leadership at every level is professionally mature, organized, and deeply values and supports their teams. - the majority of leaders at AppFolio practice servant leadership, and are committed to developing their team and removing roadblocks - great transparency around how performance is measured, compensation and market ranges, and a refreshing focus on career pathing

Cons

- pay is less competitive than at the start up or fortune 500 company level, AppFolio is a medium sized company that has had explosive growth, and even with market adjustments, with many employees based in California, the pay feels a little behind -as the company has grown rapidly, there are some growing pains around cross-functional collaboration and silos. Definitely normal at this stage, and better than many other companies of similar size/maturity, but can still create challenges for employees.

Viewing 319 - 321 of 1,144 Reviews

Jobs at AppFolio

Growth Business Development Representative - SMB

Business Development Representative - SMB Investment Manager

People Program Manager

Sr. Technology Auditor

Business Development Representative - Upmarket

AppFolio

AppFolio reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great culture and benefits

Working at AppFolio

Amazing leadership & talented teams

Jobs at AppFolio

AppFolio reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

AppFolio reviews FAQs

Jobs at AppFolio