Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Sep 18, 2022

      Modern Tech Stack and Great People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Modern tech stack, great people, surprisingly interesting problems to solve and very close relationships with customers. Opportunities to move horizontally and vertically within the organization. The continuous investment in AI and engineering processes, as well as strong and authentic leadership will set it up for great success.

      Cons

      Depending on the team somewhat bloated and complex code base, leading to slow release cycles.

      3.0
      Sep 16, 2022

      Flexible hours and hostile managers

      Operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team recently unionized and the other employees in my role are the brilliant (many hold advanced degrees). The hours are flexible.

      Cons

      My position was framed as a technical writing and bot training position when I interviewed, but unfortunately since the company that created the product was acquired by AppFolio, they've brought in new managers who don't have experience with the product and see us as overpaid call center workers. In addition, there are very limited hours available due to over-hiring, but our managers still require us to meet minimum hours, which can be beyond stressful. There's very little room for advancement (wages have remained fixed for the last 3+ years). Morale on my team is very low.

      avatar
      AppFolio Response
      3y
      Thank you for leaving a review – my team reads each and every one because we know feedback is essential to keeping AppFolio a great place to work. AppFolio’s AI operator population is a talented and diverse team, many of whom deeply appreciate the flexibility their positions afford them. It is true that as our AI products have matured, so too have our staffing requirements. But creating an environment that brings out the best in all of our people is and will remain our highest priority.
      Viewing 358 - 360 of 1,144 Reviews
      Related searches: AppFolio jobs | AppFolio salaries | AppFolio benefits | AppFolio interviews
      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.