Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 204 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 54 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "Training is extremely stressful You are tested weekly, and the training materials are unclear at best." ((in 14 reviews)); "The salary is low compared to similar roles for other companies." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 30, 2019

AppFoli-FAN!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Looking for a corporate job with out the stuffy corporate company environment? AppFolio is the place to be! It checks all the boxes: -Professional Development -Career Growth -Emphasis on work/life balance -Generous PTO policy -Good benefits One thing I highly value about this company is the emphasis on Teamwork. Everyone is super collaborative. Prior to AppFolio, I hated team projects because I'd end up doing all the work. Here, teamwork is our motto! I love how much we support one another. I can honestly say that applying to work here a year ago was one of the best decisions. The leadership team is incredibly kind and compassionate. They genuinely want you to succeed and advance your career. I have since been promoted after working here for a year, which has opened a whole new door of opportunities! One of those is getting to go to AppFolio's kick off conference in Santa Barbara to kick off the new year (yahoo!). 

Cons

No furry friends allowed like the office in Santa Barbara :(. I suppose it would be nice to have an onsite gym/showers. Oh and covered parking if I am being a diva.

5.0

Dec 30, 2019

Land of Opportunity

Associate customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Extremely friendly environment - Great support from co-workers and management - Upper management is very down to earth - Company culture is next to none. This is my second go-round with AppFolio. Prior to starting back, I worked here for a year. I quit to pursue my own business and everyone was very understanding. Some time later I decided to come back, the main reason being that of all the places I've worked previously, AppFolio was the brightest shining star. I worked at some places before I made my way back to AppFolio and let me be the first to say that you can easily tell that AppFolio puts an emphasis on taking care of their people. Whether it be benefits, swag, FOOD, company-hosted events, and even happy hour! It's just a fun place to be. P.S. When I came back to the company, I noticed that everyone in my training team had been promoted within the company. The room for growth is definitely here.

Cons

- Food If you do not have self-control, you will put on some pounds.

5.0

Dec 11, 2019

It doesn't get much better...

Senior user experience designer

Recommend

CEO approval

Business Outlook

Pros

Culture is fair, fun and lifestyle friendly. Teams function as TEAMS. Leadership is laid back yet still able to drive rapid progress.

Cons

Not the most exciting products in the world - but once you get immersed there's a lot of meaty work to rally around.

AppFolio Response

6y

Great comment - teams really are important here, one of our values is 'small focused teams keeps us agile' !

Viewing 367 - 369 of 1,144 Reviews

Jobs at AppFolio

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AppFolio

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AppFoli-FAN!

Land of Opportunity

It doesn't get much better...

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