Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 211 reviews)); "used to be great people and leaders" ((in 165 reviews)); "Company culture is great and business trajectory is impressive" ((in 74 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews)); "benefits are great" ((in 60 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 74 reviews)); "The salary is low compared to similar roles for other companies." ((in 16 reviews)); "Training is broken down into 3 sections." ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "What was once a company built on empathy and transparency has turned into a toxic environment full of favoritism, fear, and manipulation." ((in 9 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Feb 19, 2019

I couldn't have asked for a better place to work at!

Product success manager

Recommend

CEO approval

Business Outlook

Pros

Where to start? I have been with AppFolio for a little over 2 years and honestly, it has been the most fun. It is very rewarding to see how far I have come in such a short time and am so excited to see what else I am able to accomplish. The people you work with become your family and your managers have open door policies and are always pushing you to do your best and excel in everything you do. It is very rewarding to work for a company that cares about its culture and its employees on a personal level. Not a day goes by where I am not thankful for working with such great people and such a great Company! It is so motivating to see so many great women excel in their positions and continue to grow as well as share their stories across the board. There is just not a place where you can find so much talent with such a diverse background. This is truly so inspiring to see and witness on a day to day basis. It makes me so proud to be an AppFolian! If you want to gain life long friends and want to grow your career, then this is the place for you! Like honestly, what are you waiting for?

Cons

The only single con I can think of is the coffee, besides that- we are pretty spoiled!

5.0

Feb 19, 2019

Love working here!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Working at AppFolio has been a breath of fresh air in numerous ways compared to jobs I've held in the past. What I appreciate is knowing my contributions at the company do make a huge difference for not only our customers, but the people working within the company. Our want and ability to collaborate with one another only makes things faster and more efficient, and we enjoy the process! Knowing that my contributions matter is probably one of the most important things in any position, whether that be services, sales, marketing, etc. On top of this, our management shows great transparency and stresses work-life balance being important! It's great to see things being preached also put into practice as well.

Cons

Working in services at certain times of the year can be a little stressful, but comes with the territory. I can't think of any other cons at this juncture!

AppFolio Response

7y

Thank you for taking the time to share your experience on our Customer Success team. I love to hear that you can see how your contributions matter. Feeling connected to our customers is such an important part of our culture!

1.0

Jan 8, 2019

It Could be Better

Employee

Recommend

CEO approval

Business Outlook

Pros

Great office environment, free snacks, business casual

Cons

No Onboarding and Orientation. No training for new hires. No reference guide with steps for new hires to learn and get up to speed. Managers talk down at associates because they also vent that their managers/directors treat them in the same way

AppFolio Response

7y

Thank you for the feedback. Getting new employees up to speed on our customers, business and culture is very important and an area of continued investment for us. Please continue to provide feedback to the leaders on your team; it's only by honestly acknowledging challenges that we are then able to come together to solve.

Viewing 388 - 390 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

Sr. Product Adoption Specialist (Affordable Housing)

Account Executive - SMB

Revenue Operations Manager

AppFolio

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