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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Oct 7, 2018

      We care about our Customers

      User experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a UX Designer, I am embedded on engineering teams and partnered with product managers to develop features that are both viable for the business and actually solve customer needs. We are encouraged to visit customers and do plenty of discovery and usability testing to help determine what we build. It's a UX Designer's dream. AppFolio is growing in a solid and strategic manner, and because of this there will continue to be plenty of room to grow my career here. Plus we hire really great people in all of our departments, so it truly is a pleasure to work here.

      Cons

      Santa Barbara is a fairly small town and expensive to live in.

      avatar
      AppFolio Response
      7y
      It really is inspiring to hear that you love working here because we focus on our customers!
      5.0
      Oct 7, 2018

      Living the life I imagined

      Associate product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm usually skeptical of overly optimistic reviews, so please feel free to take my review with a grain of salt (I'm also 5 weeks into my tenure) and review the organization on your own experience and criteria. Here's the criteria for which I set my review: integrity (5), professional development (5), leadership opportunities (5), and quality of work and teams (5). If you are looking for a place where your individual and team contributions are leveraged to create a better world, for which I was looking, this is likely an organization where you will stretch your wings and soar.

      Cons

      It's a very decentalized organization which is great for autonomy and agility, so there is no formal onboarding. Please expect to be a bit your own in the beginning and drive your learning.

      avatar
      AppFolio Response
      7y
      Thank you for the thoughtful review and for taking the time to share your early feedback. I really like the criteria you use in thinking about what makes AppFolio a great place for you to work. We are continuing to work on the onboarding experience for new employees and I'll share your feedback with the team.
      3.0
      Sep 16, 2018

      Customer Success Manager

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is really amazing and useful. I would say it is the best in the industry. The long term overview for the company looks to be very good. The culture is amazing, and you feel like you are friends with everybody.

      Cons

      Promotion is seniority based and not merit based. Turnover is extremely high.

      avatar
      AppFolio Response
      7y
      Sorry to hear you didn't see the career growth you were hoping for. We truly do believe in merit-based promotions and have quite a bit of transparency around what it takes to be promoted, especially in the Customer Success team.
      Viewing 397 - 399 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.