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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.0

      82% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Sep 21, 2016

      Sales Development Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is great - I use what I learned everyday in my new, albeit not sales, position. Motivated coworkers, team was always positive and encouraging (a requirement because the work itself is tiresome and repetitive) Fun company culture. Team outings, fun spiffs, and company wide events.

      Cons

      The one downfall to this position was management. I was heavily micromanaged during my tenure in the department. My manager was also incredibly condescending, unprofessional in many ways, and expressed blatant favoritism. He was thrown into this role with no management experience (and no sales experience either). I am honestly surprised by the positive reviews of this position. The discontent with management was frequently expressed by many members of the team, including top performers. Turnover was high, which our team felt was due to mismanagement in many cases. No clear path to promotion - Many top performers (which I will admit, I was not one of them) had a promotion dangled in front of them for the purpose of improving their performance and boosting their numbers. However, when it came to promotion, they were overlooked. What was most frustrating was how differently our manager acted toward upper management in comparison to how how he treated his team. Management seemed to promote those who were "coachable" rather than those who had good leadership abilities - patience, experience, maturity, and skill.

      avatar
      AppFolio Response
      9y
      Glad to hear you're using the training you received here at your new position -- that's a great benefit for an entry-level position. The promotion path and requirements are documented and based on performance and achieving excellence with certain skills....and with all levels of achievement, promotions require hard work. I'm super proud of the team members who do the work and get to the next level, it certainly doesn't happen for everyone - and if it did, it wouldn't be meaningful. I'll share your feedback on your experience with your manager with our team - it sounds like at the end of the day you found this wasn't the right fit for you and I hope you find success at your next company.
      5.0
      Apr 22, 2016

      Awesome place to work!

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Appfolio mainly because of the culture. Appfolio has created a nice balance between work and play. The SDR role is a great place to start your career at Appfolio and personally has been a great learning experience. I have gained invaluable experience and look forward to using my skills in a sales role at Appfolio.

      Cons

      It is hard to complain about Appfolio but I guess the coffee could be better.

      avatar
      AppFolio Response
      10y
      Oh no - not the coffee! We have Peets...and now local Santa Barbara roaster Handlebar coffee and a very large, complex coffee maker that grinds each set of beans on demand! But really, your review is great - thank you for taking the time to post it and for appreciating the culture. We're so happy you're choosing to grow your career here with us and look forward to the great impact I know you'll have as a member of our sales team!
      4.0
      Nov 8, 2014

      Good company, just not for me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture of the company is incredible. Tribal knowledge is the backbone of the sales department and everyone truly cares about the team effort. Dress code is relaxed (I wear jeans to work everyday). All managers are there to help in any way they can! If you work hard and are successful there are many opportunities to advance within the company.

      Cons

      I have nothing negative to say about the company, I just found the job to be very boring. Every position in the company is a full-on desk job and I just found myself unable to be successful in that type of environment.

      Viewing 70 - 72 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.