AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I've been at AppFolio just shy of 2 years and in that short time I've moved from a more entry-level position of Data Migration Specialist in the onboarding department all the way to managing an entire team in the onboarding department. The growth potential here is insane and I'm not an outlier. Most of my peers have moved up to senior or manager positions as well. My department alone has more than doubled in size since I've been here. I've been at several companies before starting at AppFolio and my only shame is that it took me this long to find it. It still blows my mind that this is some people's 1st or 2nd job. I can't imagine where I'd be today if I started here 8-10 years ago instead of grinding it out at other companies. It sounds cliche to talk about the "culture" but that's exactly what keeps me at AppFolio. The company truly cares about its employees and it shows across compensation, benefits packages, PTO, and all the great amenities they provide. Beyond that, they deliver a truly amazing product that I feel confident standing behind which makes my interactions with customers all so much easier. I've been at companies before where I didn't believe in the product or level of service we provided and as such it was hard to feel invested in the company or want to stay. AppFolio is basically the opposite of that. To sum it all up, I'm here for the long haul.

Cons

It used to be my commute but I've invested in a home nearby so now it's not an issue.

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AppFolio Response
7y
We do truly care about our employees and everyone works to make this a great place to come to work every day. Thank you for appreciating and contributing to it!
3.0
Mar 25, 2019

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a great company culture

Cons

There are some unrealistic expectations

5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone at AppFolio is extremely welcoming and friendly, I even had several people stop by to encourage me when I was walking in for my interview. One of my favorite things about AppFolio is that I get to go into work every day with a group of incredibly talented people who are also down to earth and friendly. It creates an inspiring workplace culture where I feel consistently challenged but also excited to come in and contribute. Additionally, there have been constant growth opportunities as we continue to grow so there are always new challenges to focus on developing my career. AppFolio does a great job of being transparent about the requirements to move into new roles and providing resources to enable us to get there.

Cons

No major cons to think of, working in Customer Success can be stressful at times but they do a great job of mitigating that with different events, snacks and hiring people who make it fun to come to work.

Viewing 832 - 834 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.