Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 73 reviews)); "The benefits are great as well!" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 46 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "The salary is low compared to similar roles for other companies." ((in 15 reviews)); "compensation, workload, training is brutal" ((in 13 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 3, 2018

Client Services is one of the best places to be!

Data migration specialist

Recommend

CEO approval

Business Outlook

Pros

*Amazing culture and atmosphere, wonderful people, encourages work / life Balance, supportive management, and employees are very appreciated!* AppFolio has been a wonderful place for me to work. I've grown both professionally and personally here, and it's amazing to see a company that values its employees as much as it does. The opportunities for advancement at AppFolio are second to none - there's always something and it makes us as employees feel accomplished and encouraged. I have nothing bad to say about AppFolio. My current management is even better than my management in my last department here, which is saying so much because I grew so much in that department as well as a result of their support. I owe so much to this company and I am so glad I chose to work here!

Cons

We're getting a bit cramped from growing, but that's a good thing in the end! Honestly, everything has been amazing!

AppFolio Response

7y

Love to hear that you've grown professionally and personally -- it sounds like you're really making the most your time and opportunity at AppFolio!

3.0

Aug 1, 2018

Maintenance Contact Center Rep

Maintenance contact center representative

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere! Healthy food and gym area for light exercises. Company activities and overall good quality products/training to get the job done.

Cons

When accepting this specific position keep in mind that you will be dealing with tenant aka their place of living. There is going to be stressful situation that you cannot take up to someone higher at Appfolio. You have to deescalate as best you can, you may contact property managers but they are also very busy that sometimes you cannot reach them. I worked here during the time there was several hurricanes in the US, and most of our tenants got hit. This was a very hard time for me to deal with, as i created WO and submitted them to vendors.. sometimes it would take days for them to assist..NOW that is not Appfolios fault - Technicians can't work in the rain or they were booked with other WO. My advise to those who take on this position have to prepare for situations that can affect there mental health. I would go home thinking about work, dreaming it, talking to my friends about it. It was unhealthy, you have to be mental strong and even though i was doing a great job at work I didn't feel like I was truly helping those over the phone.

AppFolio Response

7y

Glad to hear you enjoyed the benefits and atmosphere of AppFolio. Sounds like this role wasn't the right fit for you - wish you the best in your next role!

2.0

Jul 29, 2018

Maintenance Contact Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid business model allowing fast growth CEO engagement Team Culture Company values

Cons

Office politics Nepotism Biased decision making from management Hidden agendas by management team

Viewing 901 - 903 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

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Client Services is one of the best places to be!

Maintenance Contact Center Rep

Maintenance Contact Center

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