Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 73 reviews)); "The benefits are great as well!" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 57 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 46 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 73 reviews)); "The salary is low compared to similar roles for other companies." ((in 15 reviews)); "compensation, workload, training is brutal" ((in 13 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 30, 2018

Job Jackpot

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

I just started here less than 2 months ago and I feel that I’ve hit the job jackpot! I enjoy going to work everyday. The best part of the job is the people you’re surrounded by. AppFolio really hires people based on fit to company culture and that’s what makes it a great place to work. Training is great and management is awesome! Lots of opportunity to move up.

Cons

I wish they had tuition reimbursement for graduate school.

AppFolio Response

8y

What a great review title! We are happy to have you working with our customers to get them up and running with our software - so glad to hear you appreciate the culture and are committed to making it great!

5.0

May 22, 2018

What's Not to Love?

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

This company knows how to hire! I get the pleasure of working alongside quality and driven people-- all day long. From the top-down, the culture at AppFolio is one of a kind. Whether you are a top exec or brand new to the company, everybody is somebody here. My input is valued and my development is as important to my managers as it is to me. In my 2.5 years at AppFolio, I have had 3 promotions and the opportunities are endless. With multiple Professional Development opportunities and courses available, I am truly in control of my career path. We are constantly collaborating with other departments, which creates a challenging yet rewarding environment. Work hard, play hard. We celebrate our successes! Other than the above-- catered lunches, unlimited snacks, happy hours, holiday parties, ping pong tournaments, Mario Kart races AND amazing benefits.. the list goes on. I also love that AppFolio puts a huge focus on giving back to the community (big win!).

Cons

No cons at this time, other than too many snacks in the kitchen...

AppFolio Response

8y

Your input definitely matters - as we grow we continue to work on ways to increase the collaboration, teamwork and development for our employees. Thank you for taking the time to write such a thoughtful review - AppFolio is what we all make it !

4.0

May 21, 2018

Associate Customer Success Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management wants you to succeed, Lots of perks and benefits including lunches and food in kitchens

Cons

Can be clique, Training can be lacking

AppFolio Response

8y

Thanks for taking the time to share your experience - we do want our team members to be successful. Hopefully you had a chance to provide additional details around how we can continue to improve our training before you moved on to another opportunity.

Viewing 907 - 909 of 1,144 Reviews

Jobs at AppFolio

User Experience Designer

Revenue Operations Manager

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Growth Account Executive - Corporate

AppFolio

AppFolio reviews

Ratings by category

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Job Jackpot

What's Not to Love?

Associate Customer Success Manager

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