Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 212 reviews)); "Company culture is great and business trajectory is impressive" ((in 79 reviews)); "The benefits are great as well!" ((in 65 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 59 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 45 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 76 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 32 reviews)); "The salary is low compared to similar roles for other companies." ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Condescending managers, blatantly obvious favoritism." ((in 9 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 8, 2018

Services Team(Customer Success)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has really grown since joining and there is a lot of upward mobility right now. Culture is beyond top notch. AppFolio doesn't make a habit of hiring mean or awful people. You will probably never have to buy coffee or breakfast. Free lunch every now and then is a nice bonus as well.

Cons

They don't have flavored, super delicious jerky in the break room anymore, just regular old jerky that is not my favorite.

AppFolio Response

8y

Have you sent a note to Ryan about the lack of flavored jerky!?? I love that your main con is not enough beef jerky choices :) Glad to hear that you're seeing the mobility and growth as well. Thank you for choosing AppFolio!

5.0

Feb 5, 2018

Customer Success is a Career Launcher!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Appfolio is the best company ever. The leadership team is top notch and does a great job of keeping all teams focused and motivated. Every year I think the company might start to slow down, but we continue to hit goals and work towards the bigger picture! I really don't agree with the other reviews that talk about "no growth opportunity" or "underpaid," etc. I've had multiple promotions and can see the path for continued, upward growth in Customer Success AND across the company. Management does an amazing job of encouraging growth, but it also requires a positive attitude, patience and hard work on my end. I've never seen anyone that is a positive, hard worker be held back from an opportunity.

Cons

No cons! I have never been disappointed by something at AppFolio, everything is great.

AppFolio Response

8y

This is so true - we have many team members across all areas of our company - marketing, sales, QA, Value+ - who have started their career in Customer Success. We do reward hard work and great contributions with career growth and I'm happy to hear that you see that in action.

5.0

Jan 16, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company culture . Good work life balance

Cons

Not too many cons I can think of

AppFolio Response

8y

Happy to hear that you appreciate the work/life balance at AppFolio!

Viewing 925 - 927 of 1,144 Reviews

Jobs at AppFolio

User Experience Designer

User Experience Designer

User Experience Designer

Revenue Operations Manager

User Experience Designer

AppFolio

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Services Team(Customer Success)

Customer Success is a Career Launcher!

Great place to work

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