Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 207 reviews)); "Company culture is great and business trajectory is impressive" ((in 74 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 63 reviews)); "The benefits are great as well!" ((in 63 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 43 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Low pay and work hours suck unless you were a favorite of management." ((in 79 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 31 reviews)); "Bdr salary is low and leads are bad" ((in 14 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 10 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 20, 2017

Best job I've ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is the only place I've worked where people are happy when they arrive, happy in the middle of the day, and happy when they leave. AppFolio's worked very hard to recruit positive people and it shows. AppFolio also works hard to keep everyone involved in the company's future. I never feel like I don't know what's going on with our business and I know I have a part to play.

Cons

Customers think we can do anything so they ask for everything! But that's not really a con. It just means we stay busy. But some business cards to hand out and/or brag with would be great.

AppFolio Response

8y

This is such a great comment 'I never feel like I don't know what's going on with our business and I know I have a part to play'. I'm so glad to hear you feel valued and that your contributions matter - thank you for choosing AppFolio as a place to grow your career.

5.0

Oct 20, 2017

Culture, Performance and Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart and efficient employees that happen to be just about the nicest people imaginable. Culture is a source of pride here, and it sustains and energizes the teams. In short, this is not culture at the expense of performance, but culture + performance = amazing place to work.

Cons

No cons, outside of a disclaimer on acclimation: some folks can find it hard to adjust to a friendlier technology environment than they are used to.

AppFolio Response

8y

What a great review title! We're all so proud of our culture, the growth opportunities that exist here and our commitment to great performance - thank you for appreciating it!

5.0

Oct 20, 2017

Best career decision I've made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many reasons why I'm happy to come to work each day at AppFolio but one of the main ones is feeling like I'm making a great investment in my career. Surrounding yourself with people who believe in you and want to see you succeed makes all the difference - and that really stands out to me at AppFolio. Beyond all the awesome perks, it's the people and the promise of growth and possibility that really has me grateful for being a part of this company. I admire the leadership for making this a priority (especially as the company has grown) and continuing to recognize and celebrate the potential in each employee.

Cons

None that stand out at the moment..

Viewing 949 - 951 of 1,144 Reviews

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