Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "used to be great people and leaders" ((in 164 reviews)); "Company culture is great and business trajectory is impressive" ((in 76 reviews)); "benefits are great" ((in 63 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 62 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 70 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 31 reviews)); "The salary is low compared to similar roles for other companies." ((in 18 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." ((in 11 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 20, 2016

SDR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to learn and gain experience.

Cons

Start-up environment and must be very resilient to change in management styles

AppFolio Response

9y

So happy to hear that you found AppFolio to be a great place to learn and gain experience - thank you for contributing to the team while you were here!

3.0

Jul 12, 2016

Good and Bad

Onboarding specialist

Recommend

CEO approval

Business Outlook

Pros

the people that work here are great. They hire young, excited people who are enthusiastic about what they do. They have a kitchen stocked with snacks, and dogs are welcome. All the 'fringe' benefits you expect from a tech company

Cons

The salary is poor, and there is no room for advancement (unless you are a software engineer, who are paid well and afforded opportunities for growth). All managers are hired from outside the company, and the majority do not come from tech, or the relevant department, so employees end up training their bosses, which creates an understandable amount of resentment. They also have no compunction with terminating employees when it is a good 'business decision', regardless of performance or fit. There are certainly some growing pains as they try to find a balance between being a good place to be all day, and making money. They have not found this balance yet.

AppFolio Response

9y

I love to hear that the people who work here are great....and I completely agree! It sounds like you are frustrated in your current position and feel you've been overlooked for other career opportunities. The onboarding specialist role is a great entry level position and I encourage you to take charge of your own career here at AppFolio - reach out to your manager and identify the skills you've acquired and grown during your time as an onboarding specialist. We have a number of open positions in the company, review them and translate your skills and accomplishments to find and go after your next career opportunity. Feel free to ask our HR team for additional help and guidance -- the most successful AppFolians own and drive their own career destiny here at AppFolio and I encourage you to take advantage of the resources that exist to make it happen for you.

4.0

Jul 8, 2016

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly people, great work environment, great benefits package. Good food was always being served. Friendly and supportive coworkers and managers.

Cons

Work consisted of talking on the phone for 7+ hours a day. Feels like AppFolio is limited in terms of product growth and future job opportunities in that area don't seem present.

AppFolio Response

9y

Thanks for sharing your feedback on your experience here at AppFolio - we wish you the best in your next opportunity!

Viewing 1042 - 1044 of 1,144 Reviews

Jobs at AppFolio

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User Experience Designer

User Experience Designer

User Experience Designer

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SDR

Good and Bad

Good company

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