Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.0 out of 5, based on over 1,215 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at AppFolio to a friend and 65% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at AppFolio?

82% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 201 reviews)); "used to be great people and leaders" ((in 165 reviews)); "Company culture is great and business trajectory is impressive" ((in 75 reviews)); "benefits are great" ((in 62 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 60 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 74 reviews)); "If you have a great manager you can go months without seeing the worst of the company." ((in 30 reviews)); "Training is broken down into 3 sections." ((in 17 reviews)); "The salary is about average." ((in 13 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What AppFolio locations have received the highest employee ratings?

San Diego , Santa Barbara , Goleta , Dallas , Los Angeles , Richardson

AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)

Shane Trigg

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 15, 2015

Mostly good, some things they could improve.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I like the people I work with. Good work/life balance. People are mostly nice. They've been able to hire smart and good natured people. They want to continue hiring smart and good natured people. Snacks. Occasional breakfast and lunch. Occasional team outings. Occasional fun events. PTO is alright. Just started 401k matching. Good development processes. High quality employees, making great impact to the company. If you're just starting your career, it's a great place. If you're just leaving a completely crappy employer, this is a great place.

Cons

Environment is for extroverts, introverts beware. They are hiring fast and cramming people in. Zero personal space. Lot's of noise. Office temperature is Cold then Hot. Not very conducive for creative people or focused time. Long waits for the disgusting bathroom are common. They hire a lot of people fresh out of college, so if you have any experience be prepared to be pushed to mentor. They should provide some incentive for it. Couple times a year, employees are pressured into delivering a work related project in 24 hrs, in exchange for food, beer and shirts/sweaters. The pay and benefits are mediocre, compared to the quality, quantity, responsibility and impact of work. Raises are on the weak side. No profit sharing at this time. Number of Options granted at a time is now low and doesn't off set the low end of pay. Seems like the company is deliberately leveraging work relationships and atmosphere in order to pay on the lower end.

AppFolio Response

11y

Thanks for taking the time to share your experience at AppFolio. We definitely hear you on the space - we're growing quickly and working hard to make enough room for everyone! The good news is we just moved our yoga /exercise room and now have more room to spread out while we continue to work on our longer term space plans. We do value the atmosphere of mentoring and innovation with our 24- hour hack days -- if you have ideas to improve how we run these programs please share them with your manager so we can continue to make them even better.

5.0

Dec 9, 2014

They've spoiled me...

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

They foster a culture of employee appreciation and respect. I left the company due to relocation, and I've since then compared every company to them (and none have yet surpassed or really even come close). There are companies that say they are like AppFolio, with the perks and great environment and transparency, but AppFolio is everything it says it is. I know I will have a hard time finding a company with as much heart as they do business sense, but its reassuring to know that they are out there.

Cons

My only con was the distance I had to drive. I lived in the city and the office is about 15 miles outside the city. That's not their fault- I just wished the commute was shorter.

5.0

Dec 8, 2014

Great place to start your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Culture Working alongside great people Clients are happy with what they're getting A growing company with lots of room for growth

Cons

Pay is decent but not great Scaling up will become an issue in the future Software seems a but outdated, there needs to be more improvements

Viewing 1105 - 1107 of 1,142 Reviews

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Mostly good, some things they could improve.

They've spoiled me...

Great place to start your career

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