AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

You will make some great friends here! The team is very welcoming and personable, they are better at socializing than working most of the time, which makes for a very fun office environment. Even the slack groups are entertaining. A very relaxed work environment, which has its pros, but also has many cons.

Cons

They are expanding teams that do not necessarily need expanding in order to look like a rapidly growing company. They will hire anyone, which leads to a few people doing all the work on large teams. When in office, it was easier to hold employees accountable, and you could rely on people to at least be available for questions since you could just walk over and ask them. When everyone started working from home, you could really see who was just there for the paycheck. Lots of the people on your team would be unreachable all day, so you would be stuck waiting on them to get around to logging back on in order to complete your own work. There is very little accountability, as managers are too scared to step on toes - they all want to be the 'fun' manager, so they all are. There is also lots of politicking if you want to move up. Promotions are not based on merit, but they are based on who the managers like the most, so you will likely be passed up for promotions a few times unless you play the game.

4.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

This is truly a great place to work. Every employee I've met has been very open and collaborative, and people genuinely are having fun while they work. There are a lot of smart people working here, which makes my job much more enjoyable. I've also seen AppFolio be very inclusive and diverse, and they are actively making an effort to continue to improve in these areas. There are tons of examples where the company is being transparent within the realistic bounds of being publicly traded. Jason, the CEO is accessible and open to learn about how we as a company can improve, and to share his perspective with any employee. We seem to have clear direction and it feels like success is inevitable.

Cons

Property Management is not a 'sexy' industry, so the problems we're solving can feel a little bit muted, however, the scale with which we're solving them is impressive. It's a young company, it feels like 60-70% are <2 years removed from college, so there are natural experience gaps but it's made up for by the hustle and intelligence of the type of person we hire. Just like any company, there are politics, and the recent influx of middle managers is making growth seem a little more challenging, but the opportunities are there if you know how to navigate the organization. Stock grants aren't that great given the success and size of the company, and salaries are lower than the industry averages if you believe what Glassdoor and other sites tell you about market rates. I'd give the company/HR benefits a B-, tons of room to improve there but not shabby at the same time.

4.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The company culture is amazing. The people really make it feel more like a family than a company. The team environment is really emphasized, and the support received from fellow employees is really awesome.

Cons

The workload is too high for the pay. Employees in this role are over stressed and over worked, and start to lose sympathy for the clients/resolving their support tickets. Internal mobility is preached, but is never executed or promised.

Viewing 157 - 159 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.