Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AppFolio

      Engaged Employer

      AppFolio reviews

      4.0

      82% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Aug 4, 2023

      Headed in Wrong Direction

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - There are a lot of talented tech professionals that are friendly and open to collaboration - Opportunities to learn new skills and get experience on projects that aren't directly related to your day to day - Flexible with remote work - Pay is a little on the lower side, but still good

      Cons

      The new CEO is a bit of an egomaniac and clearly focused on profits at any cost. I dont think any employees have an issue with the company needing to focusing on getting profitable, but many feel that recent changes have sacrificed hard built customer relations for short term profit gain. Appfolio senior leadership also seems to have an inability to just say that these changes were made because Appfolio is a business and needs to be profitable. All changes are framed as actually being in our customers best interests. This is part of a broader trend of Appfolio senior leaders not being transparent when it comes to decision making. HR processes are pretty bad. Evaluation criteria is non-standardized enabling favoritism when it comes to promotion/compensation. The process for promotion is very opaque, and basically all of the burden for career advancement is passed off to the individual employee. If you aren't on one of the "right" teams, you'll really struggle to get any kind of resources or recognition for your projects.

      avatar
      AppFolio Response
      2y
      I couldn't agree more about our talented and collaborative teams at AppFolio. I would like to point out that our annual employee evaluation process is standardized. We moved to an annual cycle for a few reasons, one being that it allows us to evaluate and reward employee performance fairly. In addition to an annual Grow conversation, employees have quarterly check-ins with their manager to align on performance and check-in on individual development plans throughout the year. Our approach encourages employees to own and grow their careers in close partnership and support from their managers.
      Viewing 241 - 243 of 1,144 Reviews
      Related searches: AppFolio jobs | AppFolio salaries | AppFolio benefits | AppFolio interviews
      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.