Is AppFolio a good company to work for?

AppFolio has an overall rating of 4.1 out of 5, based on over 1,217 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at AppFolio to a friend and 67% have a positive outlook for the business. The best reviews about AppFolio have been left by employees working as Software Engineer(Internship) , Manager and Software Engineer .

Does AppFolio pay their employees well?

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at AppFolio?

83% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AppFolio 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at AppFolio?

Customer Success Manager (60) , Software Engineer (54) , Account Executive (40) , Business Development Representative (BDR) (26) , Customer Care Representative (23) , Customer Service Representative (23) , Data Migration Specialist (22) , Software Engineer(Internship) (17) , Manager (16) , Senior Software Engineer (14) , Sales Development Representative (13) , Operator (12) , Contact Center Representative (11) , Customer Care Specialist (10) , Onboarding Specialist (10)

What are the pros of working at AppFolio according to real employee reviews?

"Remote work flexible and Great culture" ((in 202 reviews)); "Company culture is great and business trajectory is impressive" ((in 72 reviews)); "benefits are great" ((in 68 reviews)); "Great work life balance and I never really felt too stressed or overwhelmed at the job" ((in 53 reviews)); "Great leadership, organization, and very welcoming upon onboarding" ((in 42 reviews))

What are the cons of working at AppFolio according to real employee reviews?

"Pay is low and it's not open to negotiations." ((in 74 reviews)); "• The training is a complete nightmare, and while they tell you reach out for help it takes half a day for anybody to respond." ((in 15 reviews)); "Upper management forgot about the people and focused on profit." ((in 12 reviews)); "The salary is low compared to similar roles for other companies." ((in 11 reviews)); "Compensation is lower" ((in 11 reviews))

What are employees saying about AppFolio layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AppFolio layoffs and their outlook for job security at AppFolio in 2026.

What are the top reviewed AppFolio locations?

Santa Barbara , Dallas , Goleta , Richardson , San Diego , Plano , Los Angeles , Washington , Austin , Denver , Seattle , Boston , Dallas-Fort Worth , Chicago , Richmond , Saint Louis , New York , Phoenix , Anchorage , Richards , Mansfield , Houston , Texas City , Columbus , Alameda , Oakland , San Francisco , Sunnyvale , Dallesport , Portland

AppFolio reviews

4.1

83% would recommend to a friend

(1,144 total reviews)

Shane Trigg

83% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Feb 24, 2017

Amazing Company and Opportunity

Phone representative

Recommend

CEO approval

Business Outlook

Pros

outlook, managers, team, free food, nice desks, ran very well, works like clockwork, always improving, all around great company

Cons

can't really think of any - for my department, Saturday work was very tough, but thats it.

AppFolio Response

9y

Thank you for taking the time to write this kind review!

5.0

Feb 8, 2017

The Right Spot to work!!!

Consumer relations

Recommend

CEO approval

Business Outlook

Pros

Management is amazing! Anyone from Mid-management up to the CEO are COMPLETELY friendly and appreciable! Especially the CEO. He is extremely approachable and has a fantastic personality! From day one, you are family. I recommend all my friends and family to check out the career section! EVERYONE I know knows I work for AppFolio. I would say in the 22 years of my professional career, this place ranks in the top 2!!

Cons

No cons to think of at this time. It truly is an amazing place to work!

AppFolio Response

9y

Thank you for taking the time to write such a nice review! I especially love that we rank in the top 2 places after 22 years of working - that gives you great perspective and makes me proud that you're so happy to be here!

5.0

Jan 13, 2017

Great experience, Great people

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

- People are awesome - Software company environment - Kitchen is STOCKED - Catered lunch at least once every couple of weeks - Events were great when they do them - People are able to move laterally through the company but have to be persistent - Benefits are very good

Cons

- Company is somewhat divided, not only by state but department - haven't met but two other people in other departments - Sometimes food is catered to only one department, which creates more division and favoritism of departments

AppFolio Response

9y

Thanks for this kind review - so glad to hear you had such a great experience as a member of our Contact Center team!

Viewing 250 - 252 of 1,144 Reviews

Jobs at AppFolio

Revenue Operations Manager

User Experience Designer

Sr. Product Adoption Specialist (Affordable Housing)

Manager, Software Engineering

Sr. Software Engineer - Mixed Portfolio Foundation

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Amazing Company and Opportunity

The Right Spot to work!!!

Great experience, Great people

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