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      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (1,144 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      AppFolio has an employee rating of 4.1 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Jan 2, 2026

      It’s fine

      Onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Autonomy, good benefits, reasonable KPIs, WFH options.

      Cons

      Low pay, product is extremely buggy at times

      5.0
      Oct 2, 2025

      Great people, Great Culture

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Culture Is Genuinely Great: I know a lot of companies talk a big game about culture, but at AppFolio, I feel it's real. My colleagues are smart, driven, and incredibly supportive. There's this feeling that we're all in it together, and I never feel like I'm competing against my own teammates. People are generally kind, and that makes a huge difference in my day-to-day happiness. I Actually Have a Work-Life Balance: This is a huge one for me. I rarely feel pressure to work late or on weekends. The company really seems to trust you to get your work done, and the flexible/hybrid work options are a lifesaver. I feel like I have a career and a life, which isn't always easy to find in the tech world.

      Cons

      We Experience Growing Pains: As a company that is still growing so much, I definitely feel the effects of it. Sometimes processes change unexpectedly, and there's a bit of "building the plane while flying it," which can be frustrating when you just want a clear path forward. My Manager's Impact Is Huge: I'm lucky to have a great manager, but I see how a person's experience can really depend on their direct leader. Some of my friends on other teams have very different experiences, and it seems like there is some inconsistency in management styles across the company. eams Can Sometimes Feel Disconnected: As we grow, different departments can start to feel a bit siloed. I have times when it feels like my team is on an island, and communication with other parts of the company could be better. We have to be really proactive to stay aligned with everyone.

      avatar
      AppFolio Response
      8mo
      Thank you for taking the time to write this thoughtful and thorough response. We work hard to create an environment where employees feel supported - both at work, and in their personal lives too - so I'm grateful to hear that this rings true for you. I also value your thoughts around some of the challenges of a growing organization. We take all feedback to heart, and will continue to make meaningful adjustments as we learn and scale.
      4.0
      Aug 19, 2025

      Great Experince but not easy to get promoted

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      AppFolio is an amazing product, with great managers and an incredible team to work with. The atmosphere is both fun and hardworking.

      Cons

      It can be difficult to move from a BDR to an AE role—even with consistent strong performance. The process usually requires multiple interviews, and you often have to be promoted to a Senior BDR role before even being eligible to apply. While that can feel discouraging, if you do make it into the AE role, it’s a really rewarding opportunity.

      Viewing 271 - 273 of 1,144 Reviews
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      ReviewsAppFolio reviews

      Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.