Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AppFolio

      Engaged Employer

      AppFolio reviews

      4.1

      83% would recommend to a friend

      (285 total reviews)
      avatar

      Shane Trigg

      83% approve of CEO

      67% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      285 reviews

      Reviews about "Compensation"

      Return to all reviews
      3.0
      Feb 15, 2015

      Mostly good, some things they could improve.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the people I work with. Good work/life balance. People are mostly nice. They've been able to hire smart and good natured people. They want to continue hiring smart and good natured people. Snacks. Occasional breakfast and lunch. Occasional team outings. Occasional fun events. PTO is alright. Just started 401k matching. Good development processes. High quality employees, making great impact to the company. If you're just starting your career, it's a great place. If you're just leaving a completely crappy employer, this is a great place.

      Cons

      Environment is for extroverts, introverts beware. They are hiring fast and cramming people in. Zero personal space. Lot's of noise. Office temperature is Cold then Hot. Not very conducive for creative people or focused time. Long waits for the disgusting bathroom are common. They hire a lot of people fresh out of college, so if you have any experience be prepared to be pushed to mentor. They should provide some incentive for it. Couple times a year, employees are pressured into delivering a work related project in 24 hrs, in exchange for food, beer and shirts/sweaters. The pay and benefits are mediocre, compared to the quality, quantity, responsibility and impact of work. Raises are on the weak side. No profit sharing at this time. Number of Options granted at a time is now low and doesn't off set the low end of pay. Seems like the company is deliberately leveraging work relationships and atmosphere in order to pay on the lower end.

      avatar
      AppFolio Response
      11y
      Thanks for taking the time to share your experience at AppFolio. We definitely hear you on the space - we're growing quickly and working hard to make enough room for everyone! The good news is we just moved our yoga /exercise room and now have more room to spread out while we continue to work on our longer term space plans. We do value the atmosphere of mentoring and innovation with our 24- hour hack days -- if you have ideas to improve how we run these programs please share them with your manager so we can continue to make them even better.
      5.0
      Dec 6, 2014

      SaaS done right for the customer and for the employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding office culture Charismatic CEO Close-knit teams Collaboration Smart leadership in each department Simplicity at the core of the business Challenging work Ability to innovate within your role/department Well designed processes Genuine customer focus Work-life balance Open communication about company goals, initiatives, performance, and future Innovative software that truly changes the lives of its users

      Cons

      Not being able to roll out all the features our clients request. AppFolio has a very active user base and they come up with a ton of excellent ideas. Creating a robust solution happens quickly but still does not seem to fully sate our client's hunger for product enhancements.

      5.0
      Oct 28, 2014

      Amazing Company, Ton of Career Opportunity

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership team does a great job of instilling a strong company culture. It is a very positive, open environment and everyone is very welcoming. You immediately feel like a member of the family and make new friends that extend beyond work. We are incredibly spoiled with food, fun AppFolio gear, fitness, happy hours, company parties & contests. There is never a dull day at the office. In addition to the great atmosphere, it's exciting to be a part of a company that is growing so quickly. Every year we establish company initiatives that actually get implemented and completed. This is awesome to be a part of and gives you a sense of accomplishment. Our strong leadership team knows how to effectively lead each department and keep everyone in line with company goals. I feel honored to learn from the managers above me, there is a lot to learn for those early on in their careers. New employees also have the plus of a strong benefits packet. For the entry-level positions, it's rare to find a company that offers PTO (and a lot of it) & full healthcare coverage from the start. For the Services department, you have the option for a promotion after 6 months, that is unheard of at most companies! Overall I have nothing to say but great things and am excited to see what's to come.

      Cons

      I have no complaints. As a member of the Services department and Customer Success team, I feel the complete opposite of most of the other listed cons. Our department has the most promotions and team growth of any department, month over month. Experienced Services members also have the opportunities to move into other teams and departments which allows for further career advancement. Customer service is not an "easy" job, but any candidate just looking for a resume builder should find elsewhere. You'll quickly find that “easy” is boring and has less pay off long-term. AppFolio is a great company for motivated people looking to work hard and do their part to contribute to a growing company. Promotions and raises aren't given because of length of employment, they are something earned. I appreciate this at AppFolio because it allows the motivated employees to be rewarded for their hard work and stand out at the company. For new hires right out of college, it's best to understand that you need to work hard and be patient in the working world (one year at a company is not that long!!!). Promotions are earned and there is plenty of opportunity for them at AppFolio.

      avatar
      AppFolio Response
      11y
      Thank you ! This is such a nice, thoughtful review - thank you for taking the time to write it. We have an amazing Services team and this is a huge factor in our customer's success and happiness. We're glad you're a part of it!
      Viewing 274 - 276 of 285 Reviews
      Related searches: AppFolio jobs | AppFolio salaries | AppFolio benefits | AppFolio interviews
      ReviewsAppFolio reviews

      Glassdoor has 1,220 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.