Appian reviews

3.6

60% would recommend to a friend

(790 total reviews)
avatar

Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

790 reviews
4.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture, smart and very collaborative team, innovative technology.

Cons

Long sales cycles, complex product which takes clients a while to find the right use case for.

2.0
Jan 25, 2023

Organization working against itself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There a lot of smart employees and the general vibe is very friendly, especially at the individual contributor level. Flexibility and work/life balance good.

Cons

They recently laid off a percentage of their employees due to "restructuring" even though the CEO mentioned over the last year there would be no layoffs like the rest of the tech industry has been experiencing. Even went as far as denying layoffs happened in an internal communication. On the same day they let go of employees, they posted on social media about end of year celebrations on a private boat. Not an empathic organization at all. They also started making cuts to benefits (that were always highlighted as reasons why it's great to join). Untrustworthy leadership who do not listen to their employees and their feedback. An employee survey does get sent out but they don't take the feedback seriously to make the changes needed. They talk about Appian values but when it comes down to it, a lot of the leadership does not truly live by those values. Appian does not take a humble approach to how they present themselves in the market. They worry about attacking competitors instead of how they can solve problems and how they bring value to their customers. They also only care about "big brand" customers and exploiting them instead of truly being customer centric and highlighting the outcomes of all of their customers. Messaging and value propositions change every few months so the company isn't able to focus on priorities and a clear direction for the market.

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Appian Response
3y
Thank you for taking the time to provide feedback on your experiences at Appian. We are pleased to hear that you appreciate our talented and friendly team members, as well as our dedication to work/life balance. We understand that change can be difficult, especially when it involves colleagues that you have come to consider as friends. At Appian, we place a high value on recognizing and celebrating the hard work of our employees, and we are committed to fostering a positive and supportive workplace culture. We appreciate your feedback regarding our employee survey and are committed to using this feedback to make meaningful improvements that benefit our team members. We strive to focus on the needs of our customers and deliver value through our innovative products and solutions. Our commitment to customer-centricity is reflected in our efforts to provide tailored solutions to businesses of all sizes and industries. We welcome any further thoughts or feedback you may have. Please reach out to your HR Business Partner with additional feedback or questions.
5.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Brilliant and insightful colleagues - Consistent career and personal growth opportunities - Varied and challenging projects, speaking at least about Customer Success

Cons

- None in the time that I've been here

Viewing 370 - 372 of 790 Reviews

Glassdoor has 866 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.