Appian reviews

We need to learn to be more strategic in closing new name logos. We are too rigid in our negotiations making it difficult for customers to do business with us.

Culture and Values Appian's 4 values are all about putting the customer first, never about valuing or taking care of its employees. This obsession of putting the customer first has lead to events of harassment and abuse to be swept under the carpet. I have spoken to multiple colleagues who have either been silenced for standing up against workplace harassment or who are too afraid to rock the boat. Over Promise Under Deliver Appian is great when it comes to making promises, either for career paths, promotions, or even its product. But time and time again I see Appian failing to deliver. There are multiple teams in EMEA where employees are hanging on by a thread, in constant conversations with other companies, just looking for the right time to move. Appian has a culture of waiting until you struggle so much that you cannot take it anymore before they decide to hire extra staff or give you a promotion. You are expected to fully take on the role you want to be promoted for for a year (without extra pay or title) before being considered for the promotion. Dog Fooding Shows the Problem Appian have an internal team who build applications for Appian using Appian. Appian departments resort to having to try to build their own applications since this internal team take months to years to get through their backlog. With this, there are hundreds of legacy applications, data rekeyed across an array of Appian applications that all use different data modules. One application I was aware of in my department has spent almost a year and a half building out the application, and are now even considering just purchasing something OOTB that could handle the job better.