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      Appian

      Engaged Employer

      Appian reviews

      3.6

      60% would recommend to a friend

      (789 total reviews)
      avatar

      Matt Calkins

      54% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      789 reviews
      5.0
      Aug 1, 2019

      One of the Best Places to work according to WashPost

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Although still fairly new to the organization, I felt instantly at home with my team and upper management. It’s great to be surrounded by smart, thoughtful, caring individuals who want to help you succeed. The Events that take place for customers and employees are out of this world. I have had so many incredible experiences thus far, learning something new each day, and building relationships with both internal employees and outside organizations. The product itself is what drew me in as it truly does a phenomenal job of transforming business processes and is ranked as a leader in the Magic quadrant. #1 IPO in 2017 and ranked in the Best Place to Work category once again.

      Cons

      Learning to be patient with myself and the long sales process. It’s a complex sale as the product can do so many things and there are a lot of people to collaborate with to get the deal done, but everyone is always willing to help me learn.

      avatar
      Appian Response
      6y
      We appreciate you sharing your experience with Appian thus far! We are determined to make the transition as seamless as possible, and we are happy to hear that’s what you have personally experienced. The advice is also much appreciated! Our focus is to invest not only in our Business Development team but across the board within our Sales Organization. After all, it takes a village!
      5.0
      Jul 3, 2019

      Great Start and a Bright, Exciting Future

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bright, positive attitude, hard working team, all pulling in the same direction! Persistent attention to "the little things" , and making things right when there is a better way. Committed to bringing the resources and training that Sales needs to be successful in the field. Culture of "walking the walk", vs. "talking the talk", from founder/leadership to management to front line!

      Cons

      Remote employees may not get the "vibe", that HO team members get.

      avatar
      Appian Response
      6y
      Thank you for taking the time to write a review! I’m thrilled to hear about your positive experience thus far and I appreciate your advice as well. I agree, our culture is an incredible one! It has inspired me each day and we are committed, especially as we grow, to keep it that way. I would enjoy a conversation with you on how we can continue to improve the remote employee experience. The more feedback we receive, the better we can understand how to improve. Thank you again!
      4.0
      Jun 28, 2019

      Better than most consultancies

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of consulting firms look for "butts in seats", silo their workers, and don't allow them to innovate. That is not the case at Appian. Consultants are given a lot of leash from the company, even if our customers don't always allow them to take advantage of it. Appian has a variety of different customers across different domains, which pose new and exciting challenges for consultants who want to be exposed to different technologies. By in large, people are smart, motivated, and hard working. The department tends to run fairly autonomously from the rest of the organization, implementing its own solutions to career management, recruiting, knowledge sharing, etc. There is a strong inclination towards self-governance and self-organizing. For example, our career guidance was developed by consultants across all ranges of the hierarchy, from consultants to VPs. We also have internally managed "guilds" which develop UX, Agile, and Technical best practices based on experiences in the field. This is a much better position than in most government consulting firms. They will not force you to find your own projects, make you work like a robot on repetitive tasks, or silo you to one skill or subject matter. You have an opportunity to make an impact and effect change, as long as you're willing to put in the work.

      Cons

      Just as with any consulting firm, billability is key and sometimes you get worked to the bone to meet customer demands. A bad manager will make matters much worse. To add insult to injury, Professional Services, the consulting wing of Appian, is certainly the black sheep of Appian and get treated as such. There is little time for consultants to work on self-growth, there is no indie time, and little investment in training other than the initial Academy that consultants go through. Since we have the most experience with customers, we are also saddled with supporting sales cycles, engineering feedback, and many more initiatives that pile on top of an already large workload. Although these extracurriculars are not required, they are key differentiators that certainly matter at raise/promotion time. That being said, there is a small set of individuals that seem to take on this burden more regularly than others, and their compensation does not reflect it.

      avatar
      Appian Response
      6y
      Thank you for taking the time to provide a review and point out many parts of our culture that are a source of pride; for example: promoting self-organization and self-governance, hiring only the best and brightest, and exposing consultants to a variety of technologies (something that is only becoming increasingly important with the growing power of solutions that include AI, RPA, and mobile-first approaches). Regarding your feedback, we appreciate your candor. Over the last year, we have invested in our snapshot process to ensure employees can provide direct feedback on their managers and we can address growth areas. We will continue to improve this process and we will ask all members of our team to help. We also see it as a strength that consultants here can choose to have an impact in any facet of the company. Whether they choose to assist in sales, recruiting, helping to build a better product, experimenting with new technologies, building practitioner-based training, or helping us enhance our career paths, all these contributions are voluntary. Furthermore, they should align with an individual’s passions, so the contributions are a source of passion, pride, and self-development, rather than a burden. We will consider your feedback to ensure we are positioning these extra-curricular activities properly.
      Viewing 607 - 609 of 789 Reviews
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      ReviewsAppian reviews

      Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.