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      Appian

      Engaged Employer

      Appian reviews

      3.6

      60% would recommend to a friend

      (789 total reviews)
      avatar

      Matt Calkins

      54% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      789 reviews
      5.0
      Jul 3, 2018

      Fantastic Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, bright employees, engaging workforce, unlimited opportunities

      Cons

      Not many to speak of. N/a

      2.0
      Jul 3, 2018

      Sales culture is toxic and micromanaged

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an up and coming company, possibly on the cusp of really explosive growth. Direct teammates are helpful and fun. Direct management tries to run interference because they can see how the culture change is killing the staff. It's a cool product that does a really neat thing.

      Cons

      Since the update of sales management at the beginning of the year, the culture has changed significantly. There is a high degree of micro management that is clearly more concerned with AE's checking the box on process instead of AE's focusing on radiation. It appears counterintuitive to new management that forcing AE's to do power dialing hours, do multiple types of QBRs in various levels across the quarter, and sending lots of daily email updates actually doesn't help AE's focus on doing what they were hired to do. Instead, it slows AEs down and has everyone feeling burnt out at the best and in constant fear for their jobs at the worst. They also don't give pay raises, so negotiate well. It appears there is anywhere from a $10-$15K gap in pay between AEs. You will either knock your target out of the park, or you will be scraping by for 1.5-2 years to bring in a new logo. Sales operations will tell you the average sale s cycle is 6-9 months, but they don't separate that out into industries or new vs existing logos. 6-9 months seems to be right for established logos in established industries.

      5.0
      Jun 19, 2018

      Patience, my friends.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with the company for a little over three years, and it's been exciting from day one. + Rapid growth + Invested leadership + Improvements on improvements + Ongoing training and support from management + Upward growth opportunities I suggest taking all of the negative reviews with a grain of salt. Similar to Yelp, people tend to go to review sites to 'vent.' After reading some of the unhappy reviews, I wanted to chime in as to why I've been so happy here and remain engaged. We are a rapidly growing organization, and with that comes growing pains. Find me a company who isn't going through them... I'll wait. If you enjoy a fast pace environment, you'll enjoy Appian. If you're never satisfied with the status quo, you'll enjoy Appian. If you want to have the ability to make a lasting footprint within an organization, you'll enjoy Appian. If you're willing and motivated to go the extra mile, you'll enjoy Appian. If you put in the work, you WILL get awarded. During every company quarterly meeting, I watch colleagues get awarded MVP and Nexus Awards. The MVP Award is given to someone on your team (nominated by their peers), and the Nexus Award is when you nominate someone from another team -- a person who has played a part in helping YOUR team to be successful. Teamwork makes the dream work! Don't let me forget the Pillar Award, an award where leadership votes to extend recognition to an employee who has made a substantial contribution to the culture and the company. To see a co-worker get sent on an all expenses paid trip to Europe (his dream)... the best! It's reassuring to see fellow friends get recognized, and it's ever more awesome have the chance to nominate others to get recognized for activities that other departments may not know about.

      Cons

      One con that I've read and would agree with is there could be an improvement with Benefits. It's becoming more and more competitive in the space.

      avatar
      Appian Response
      8y
      Thank you for taking the time to share your feedback. I think my long-time readers know that we don't dismiss negative reviews out-of-hand; we try to look past the anger and hyperbole to consider the individual case. GlassDoor isn't designed to be "fair" and that's okay. We aren't perfect and what we are trying to build isn't easy else everyone would be doing it. The difference at Appian is that we care, we consider our clients and our team when we make decisions, and that, after nearly twenty years, we are humble enough to know, despite all the success, the top software IPO of 2017, being named #1 Top Place to Work last week, being named a leader in Low Code, by whatever milestone you pick, we are just getting started on our journey. I invite you to reach out to me offline with any specific thoughts on benefits.
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      ReviewsAppian reviews

      Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.