Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
5.0
Oct 27, 2016

Good coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with on a day to day basis. Company focuses on a single platform/product line so there is strong alignment across the firm. There is always competition for priorities, but much less so than software firms with many different products. Appian's product is built from ground-up rather than bolt-on acquisitions.

Cons

Low company profile. Hidden gem, but it means you often need to explain more to your friends/family about where you work as the name recognition is not there.

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Appian Response
9y
Thank you for the feedback and constructive criticism! I agree we are a hidden gem and am working with our marketing team and founders to build a stronger employment brand in the DC area and globally. Look for some new content in 2017 that talks in more detail about our values, culture and what it is like to work at Appian.
1.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

-The hours are normally reasonable -They do give occasional lunch and breakfast -The work is challenging and there is a collaborative environment to solve problems in teams

Cons

-I saw a review posted previously that Appian posts fake reviews to Glassdoor. This is indeed true and I encourage you to take the positive reviews here with a grain of salt. Notice how there is always a positive review or two every time a negative review is posted. Obviously, the CTO will vehemently deny this allegation. -The culture used to be great and everyone knew each other's names. As the management became increasingly overconfident, the company struggled to keep it and its culture dissolved. Now, it's becoming more of a place where you just show up, put in your hours, and leave. The old timers have a sort of cult here where they do not welcome the new employees as warmly. -The Professional Services side is struggling. While not all consultants can be expected to be on projects at all times, it's unreasonable for a significant portion of them to not have meaningful work. -The best idea absolutely does not win. Your supervisor's opinions win. In all of my seven projects here, I've had to do work according to my supervisor's wishes, which are often inefficient and erroneous. The hierarchy is in fact not as flat as they claim. Again, you have to see it for yourself and the CTO will be expected to post a rebuttal to this claim. However, have real chats with people in various departments and you'll start noticing a pattern. -The management does not provide transparency. With the addition of the recent Quick Apps feature, the need for professional services decreases. In addition, clients are increasingly hiring contractors to do the work of PS because they are cheaper. To go in tandem with this trend, Appian is focusing more on the sales and engineering side. This all points to a future with a significantly cut PS department. It's not surprising why so many people are leaving. Their work is becoming less important and being replaced. -I do plan on leaving soon as every day feels completely repetitive and working here has become unenjoyable to say the least. The work you do often feels really insignificant and does not make an impact beyond a web page that someone may look at a few times for several minutes. However, you often spend hours and days perfecting that page and application. Appian is not what it used to be. I would agree that it used to be the place that the CTO touts but it is heading in a direction that should be avoided. They give high starting salaries to new college grads to allure them to join over taking other competing offers. I would advise against this as the skills here are non-transferable the longer you stay, the more pidgeon-holed you get into the Appian ecosystem. True, some skills such as project management and Agile methodology are commonplace but overall, there are better places to start your career, learn more and obtain useful skills, and do impactful work that feels that way, not the way the management wants it to feel.

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Appian Response
9y
Thank you for your feedback. I actively participate on Glassdoor in part to dig into areas of the company that we may have overlooked as we’ve grown. Investigating complaints provides an opportunity to catch up with people across the company so thanks for the push. That being said, it’s a contradiction to say building apps is too hard but Appian QuickApps means we won’t need consultants. Better tech creates more demand -- so we keep hiring consultants and engineers. You ask a fair question though: will your skills and career options be limited by a small company like Appian vs. a big company with many products? I would answer that Appian isn’t a trade school and it’s a good thing since tech careers based on commodity skills are doomed. The apps we build today weren’t always cloud or mobile -- Appian employees made them that way. The tools we use are ever-changing. Many people strongly believe Appian has the potential to be a great company -- but it isn’t for everyone. A long term vision, unlike most of our peers in the tech industry, requires patience, endurance and grit but allows for tremendous career growth and opportunities. This will always be a valuable forum to share feedback with the executive team but I would also encourage you to speak directly with myself or Debbie Moser, our VP of Human Resources.
5.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Latest and greatest technology, great employee and (contractor) community/environment, and ideal for career driven individuals.

Cons

Compensation structure was a bit too static at the time but I believe has gotten better. Like any consulting firms, the client you're supporting could make or break your liking of the work.

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Appian Response
9y
Thank you for the feedback! We are looking at better ways to recognize our employees in 2017. If you have any ideas please feel free to reach out to me directly at dawn.mitchell@appian.com.
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Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.