Appian reviews

3.6

59% would recommend to a friend

(787 total reviews)
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Matt Calkins

51% approve of CEO

48% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
2.0
Nov 24, 2014

Aweful... that's it.

Recommend
CEO approval
Business Outlook

Pros

None.... free coffee.. that's about it.

Cons

People working at the Engineering department in average were at Appian for 10+ years. This includes few upper managements fresh out of college or as their first job. Because of that they have few young managers. I think they are mostly closed minded and stubborn when dealing with diversity of experiences. Because they have worked on the same product/modules for so long and know their product so well, when new employee comes in and if they see the struggles, they don't seem to accept that or understand. Once I got a question...."why do you take this long to ramp up??" They don't seem to realize that they were looking at the same damn thing for 10+ years. Also, it feels like these "experts" seems does not know how to explain things to the new employees. Yes they have "On boarding" process, and 3 weeks of training on the "product"(not the code), but trying to fix a code that is 10+ years old is a different story. People needs to ask bunch of question in the beginning, but they don't accept that because they have been working with same people and same experts for so long they don't understand why he/she is asking question. They expect all of the employees to be prompt with their tempo feeds and emails as well. It is natural to them that they should work during the night, and weekends in frequent basis, because Appian "product" is their baby. They used the gitHub repositories comments when doing performance evaluation. During the daily code reviews, if you write a question that is too obvious to the seniors, upper management will use your comment and say "lack of understanding".

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Appian Response
11y
Thank you for taking the time to reflect on your experiences at Appian. We wish you luck in your future endeavors. For context, this person self-identified as Professional Services but only writes about working in Engineering. Unlike many tech companies, Appian encourages transfers -- it's a great opportunity for the right person. Keep in mind, these kinds of transfers are entirely voluntary! We provide support to make these transfers work, including a new Engineering Boot Camp beyond the initial three-week Academy, but ultimately it's up to the individual to supply the passion and dedication required to make the leap.
5.0
Oct 8, 2014

Company on a mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is excellent, and the people are top-notch. There is a real focus on promoting from within, and recognizing the achievements of the top performers. Quality of customer service and overall customer satisfaction in the primary driver.

Cons

The people in professional services delivery are expected to work 60-80 weeks and travel extensively, which leads to burn-out. The company is small, but growing fast, which means lots of changes.

5.0
Sep 30, 2014

Great place; lots of focus on customer success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a strong corporate culture and focus on customer success. There is a good mix of talent internally between long-time staff and those that have joined recently. Strong focus on promotion from within. The technology is heavily focused on innovation to take advantage of consumer product innovation. New offices are nicely arranged and open.

Cons

Even in the local area, many haven't heard of Appian, so it requires some explaining to family/friends.

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Appian Response
11y
Thanks for your great feedback! We intend to keep investing in talent -- the new Appian MBA Program for 2015 with content licensed from Harvard Business School is just one recent example.
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Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.