Appian reviews

3.6

60% would recommend to a friend

(787 total reviews)
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Matt Calkins

53% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
1.0
May 3, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

Decent product. Some remaining good people

Cons

No Leadership. No Strategy. No Customer Focus = No Success

3.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

A world leading product, great features and constantly improving. Some incredibly dedicated and talented people across most departments.

Cons

Most departments see themselves are siloed and not required to work with others - their job is their job, they will do it to the best of their ability and then they will pass on to other people. Unfortunartely this does not work for this platform and it leads to challenges and customer issues. The latest strategy turn towards passing on implementation to partners with no quality assurance is also massively problematic - however there's a culture of "we're Appian - customers and partners should be grateful to even be talking to us, so they'll accept whatever we give them". There is little to no customer obsession.

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Appian Response
1y
Thank you for sharing your experience and for recognizing the strength of our product and the dedication of many team members. We're glad you saw the talent and commitment that we also deeply value. We’re sorry to hear about your siloed experience and concerns around implementation quality. These are important areas of focus for us, and your feedback reinforces the need to continue improving cross-functional alignment. We appreciate the time you spent with us and wish you all the best in your future endeavours.
Viewing 82 - 84 of 787 Reviews

Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.