Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
5.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The Tech solves big problems.

Cons

Complex sales cycle and disruptive tech.

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Appian Response
1y
Thank you for sharing your thoughts! We're thrilled to hear that our product is effectively simplifying complex processes for our clients, and we're glad you see this as a positive impact! We’re streamlining our sales processes to provide the best experience for our clients, as well as our sales team members. We appreciate your feedback and please let us know if you have any further suggestions.
1.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Appian used to have an incredible culture where employees were respected and genuinely cared for. - The work was fulfilling, and the people made it a place you looked forward to being part of. - There were moments of true innovation and collaboration that felt special. - My direct manager was the best boss I have ever had. Some members of my team were the most talented and smart people I have ever worked with.

Cons

- The culture has done a complete 180 in recent years. Executive leadership claims to listen and care through surveys and a CEO manifesto, but it's clear those are just for show. - Because they are so inconsistent with strategy, every thing is a fire drill. You can never stop working and most things don't cross the finish line. Despite what they say, you are expected to answer chats/emails at all hours and on PTO. - Workload is wildly inconsistent. Some teams in Marketing are working 24/7 and others are missing half the day with no repercussions. Instead of holding other teams accountable, the thought process is to give those who work hard more work to do. - The company is pushing for employees to be in-office (despite MANY C-levels and department heads being remote with no plans to relocate - ironically, the main spokeswoman for the endeavor living multiple states away). - Promotions are often given to individuals who foster hostile work environments, while kind and effective contributors are overlooked. - Leadership dismisses valid feedback, with even HR acknowledging the issues but feeling powerless to drive change. - Long-tenured employees are leaving in droves, and leadership doesn’t seem to recognize or address this alarming trend. They ask how to keep you after you've given notice, not when you consistently brought challenges forward. - Appian is actively pushing out leaders who respect and advocate for their employees, while retaining those who cater to the C-suite's ever-changing priorities, no matter how inconsistent or detrimental they are. - Decision-makers in Marketing lack a basic understanding of the CRM system or sales strategy, which is alarming for a company that prides itself on business solutions. - Promotions, bonus percentages, and raises often seem to go to those who are “buddy-buddy” with the right leader rather than based on merit or impact, leaving many employees demoralized.

1.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Appian has some very smart, dedicated people working to try and pull the company in the right direction. You can learn a lot from them.

Cons

Unfortunately, none of those people work in company leadership. The company is still led by the same founders and their stooges, and they haven’t shown an ability to adapt to changes in the industry. Leadership is focused on the shiniest new thing in the marketplace, getting meaningless awards, and trying to validate their power with idiotic policies. They’re not focused on trying to grow the business or meaningfully adapt to a changing world. Instead of a focus on building a quality product, they prioritize flashy advertising. In short, company leadership has a complete blindness to reality and hasn’t left the 90’s. I have little faith in the long-term potential of this company.

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Appian Response
1y
Thank you for sharing your thoughts and concerns. We appreciate your honesty and the effort you put into describing your experience. It’s encouraging to hear that you value the talent and dedication of your colleagues. Our people are at the heart of what makes this company great, and it’s clear you recognized that. We’re sorry to hear that your experience with leadership and strategic direction left you feeling frustrated and uncertain about the company’s future. Your concerns about our ability to adapt, focus on meaningful growth, and prioritize substance over appearance are important for us to reflect on. Feedback like this reminds us that while we may be proud of certain initiatives, we must also ensure that we communicate our priorities clearly and translate how they align with building a long-term success, so we build trust across the organization. We know it’s not enough to say we value feedback—we need to demonstrate that we’re listening and open to change. Your advice about approaching feedback with humility and a mindset of understanding is well-taken and serves as a timely reminder for all of us. While we may not get it right every time, I want you to know that feedback like yours matters. It challenges us to be better. Thank you again for sharing your perspective.
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Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.