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      Appian

      Engaged Employer

      Appian reviews

      3.6

      59% would recommend to a friend

      (787 total reviews)
      avatar

      Matt Calkins

      51% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      2.9

      Senior management

      Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      787 reviews
      2.0
      Aug 24, 2020

      Not all bad, but limited my potential, and if I could do it again, I would avoid Appian

      Associate consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      From what I heard from friends outside Professional Services, the company is a lot better Nice office Great, smart coworkers Job can be interesting at times Pretty good company when it comes to Agile implementation

      Cons

      Extremely limited transferable skills outside of doing Appian work. They will dispute this but my options when I looked to get out were either lateral moves to companies wanting to do Appian implementation, or entry level jobs elsewhere. They made money off my constant overtime, which I was repeatedly told was not typical, but not even a mention of that extra work graced my annual reviews. On that note, no bonuses. I felt misled about the technical aspect of the role. Interviewed for "consultant" role but was referred to as a "developer" on the day to day. Career growth heavily tied to the success of the project you're on, which as an Associate Consultant you do not realistically have control over as long as you're not dragging your feet on development. Increased work with "partner" companies means it's not uncommon to be the only Appian employee in your team. I knew of a number of people in that circumstance. Make a show of asking for your preferences for projects but never once was a preference of mine taken into account. Opaque and vague feedback structure Appian's long term goal is to take "low code" and make it "no code". with respect to the first point, you can see how this leads to concern. If you're trying to avoid feeling like a proverbial cog in the machine by staying away from more traditional tech consulting firms, I'd advise to stay away from Appian Professional Services as well. I really considered not posting this in case it could be determined who I am, but ultimately decided that a review like this could have positively impacted my life, and I'd want to be able to do the same for someone reading these now.

      avatar
      Appian Response
      5y
      Thank you for sharing this feedback with us regarding your experience within Professional Services. We are sorry to hear about your takeaways regarding limiting transferable skills and career growth. Providing consultants an opportunity to build experiential value and knowledge that expands far beyond our technology is something we take great pride in and we focus on it heavily. Most projects provide consultants an amazing opportunity to work directly with customers to co-create solutions that digitally transform their business and solve some of their most complex problems. Through these responsibilities, consultants develop valuable skills and experience in a variety of areas, including: strategy, business process reengineering, agile management, presentation skills, communication skills, industry expertise, enterprise architecture, and user experience. Lastly, to your note on bonuses, we are excited to share that we have introduced a new corporate bonus that applies to all employees in 2020. Thank you again for your feedback, and we wish you all the best with your future endeavors.
      1.0
      Jul 24, 2024

      Lacks empathy and direction

      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Appian is filled with intelligent and talented folks at the manager and director levels.

      Cons

      I have never worked at a more dysfunctional company in my life, and Marketing leadership is wholeheartedly to blame for this. Poor planning, a clear lack of focus, almost no process, and inconsistent distinction between roles and responsibilities made otherwise doable tasks nearly impossible to complete. Leadership was far more invested in playing politics and moving chess pieces than working to rebuild department culture, better understand the customer, and inspire prospects. Favoritism was rampant, which was apparent based on who was promoted, high performers were rarely acknowledged, and some of the best and brightest were either laid off or quit. I was part of the most recent layoffs, and after leaving this company, my mental health has never been better. If you’re a naturally high performer, you will plateau at this company relatively quickly. There are far better companies with more skilled and empathetic leaders. Take your pick.

      avatar
      Appian Response
      1y
      Thank you for taking the time to share your experience with us. We are glad that you found your colleagues to be intelligent and talented and had a great team culture. Your feedback regarding leadership, departmental focus, and the overall workplace culture is invaluable. We acknowledge that there are always areas for improvement, and your insights will certainly be part of the ongoing conversations as we continue to assess and refine our processes and leadership approach. While it’s disappointing to learn that your experience led you to feel this way, we appreciate your candor and will take your feedback seriously as we strive to create a more positive experience for all employees. Wishing you all the best in your future endeavors.
      1.0
      Nov 20, 2020

      Don’t be fooled by their claims

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent comp plan but don’t expect to make much more than your base.

      Cons

      My reason for joining Appian was because of the culture that they touted during the interview and training process - truly disappointed that their claims didn’t hold up. Terrible sales leadership - the worst I’ve ever experienced in my entire sales career. A lot of micro management. Very little brand recognition and messaging is overly complicated. Very few people selling anything. Only about 10% actually meeting quota and even less over achieving their numbers. They focus so much on getting marketing rights from a new customer that deals either end up lost or the relationship with the customer is permanently damaged because of it. Overall just an incredibly toxic work environment.

      Viewing 19 - 21 of 787 Reviews
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      ReviewsAppian reviews

      Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.