Appian reviews

3.6

59% would recommend to a friend

(787 total reviews)
avatar

Matt Calkins

51% approve of CEO

48% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
2.0
Jul 5, 2018

Misery for Sales Talent

Recommend
CEO approval
Business Outlook

Pros

Good product. Engineering is talented. HQ in Reston is nice. Appian World conference has stepped up its game over the years.

Cons

Overwhelming majority of sales reps fail miserably. Zero sales for the year is very common. Only a few of the 100+ reps hit quota or even come close. Most of these have a territory of install accounts, which is the only path to real revenue. Appian Sales management has zero strategy for breaking into new logos. Sales Engineering has no appetite or capacity to appropriately resource the “land” deals that will ultimately “expand”. Believe the reviews re Nepotism and Loyalty - the SVP only surrounds himself with those who will kiss the ring and the sales management org is full of family friends. Everyone else will be verbally abused in front of their peers during QBRs. Between QBRs, an extraordinary amount of effort takes place to avoid SVP tantrums and knee jerk reactions that destroy deals and morale. Appian co-founders don’t understand sales, and even struggle with normal human interaction. Some are better / worse than others, but none know or appreciate real sales talent.

3.0
Aug 14, 2023

Standard Corporate Job

Recommend
CEO approval
Business Outlook

Pros

It's a 9-5, and people know to not bother you after work. Co-workers are competent.

Cons

CEO and execs are deaf. The HQ costs $49/sqft/yr for lease. They want RTO, while chanting lean growth. They can save $10-15 million dollars a year just by reducing office space and let people work from home. Comp is subpar.

2.0
Jul 3, 2018
Recommend
CEO approval
Business Outlook

Pros

It's an up and coming company, possibly on the cusp of really explosive growth. Direct teammates are helpful and fun. Direct management tries to run interference because they can see how the culture change is killing the staff. It's a cool product that does a really neat thing.

Cons

Since the update of sales management at the beginning of the year, the culture has changed significantly. There is a high degree of micro management that is clearly more concerned with AE's checking the box on process instead of AE's focusing on radiation. It appears counterintuitive to new management that forcing AE's to do power dialing hours, do multiple types of QBRs in various levels across the quarter, and sending lots of daily email updates actually doesn't help AE's focus on doing what they were hired to do. Instead, it slows AEs down and has everyone feeling burnt out at the best and in constant fear for their jobs at the worst. They also don't give pay raises, so negotiate well. It appears there is anywhere from a $10-$15K gap in pay between AEs. You will either knock your target out of the park, or you will be scraping by for 1.5-2 years to bring in a new logo. Sales operations will tell you the average sale s cycle is 6-9 months, but they don't separate that out into industries or new vs existing logos. 6-9 months seems to be right for established logos in established industries.

Viewing 25 - 27 of 787 Reviews

Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.