Is Apple a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Apple have rated their employer with 4.1 out of 5 stars in 34 Glassdoor reviews. This is an average score with the overall rating of Apple employees being 4.1 out of 5 stars. Search open Tech Support Representative Jobs at Apple now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Apple .

Does Apple pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Apple with 3.8 out of 5 stars based on 34 anonymously submitted employee reviews. This is 10% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Apple.

What are the top reviewed jobs at Apple?

Specialist (4638) , Software Engineer (2023) , Technical Specialist (1361) , Apple Genius (961) , Sales Associate (799) , Sales Specialist (756) , Technical Expert (726) , Manager (615) , Product Specialist (550) , Senior Software Engineer (473) , Mac Genius (470) , Intern (462) , Home Advisor (409) , Operations Specialist (392) , Mac Specialist (Apple Store) (390)

What are the pros of working at Apple according to real employee reviews?

"The benefits are great and the brand value it adds to the resume is fantastic." ((in 6287 reviews)); "Working from home is great and the people you work with and meet are the best." ((in 3204 reviews)); "The pay was good as well and discounts were probably the best part of working at Apple" ((in 3123 reviews)); "Great culture and ability to work your way up if you are motivated or interested in a career at Apple." ((in 1703 reviews)); "The team is great and you bound with peers that make your days easier and manage the overall stress" ((in 1023 reviews))

What are the cons of working at Apple according to real employee reviews?

"No work life balance (made you feel bad about taking time off for mental health reasons)" ((in 1784 reviews)); "Workload and intensity: The “Apple perfectionism” culture means you’ll work long hours or feel like you should." ((in 1034 reviews)); "But know that there is 0 accountability for bad managers and so there are toxic teams that go undetected." ((in 1023 reviews)); "poor leadership: unsupportive and lack of genuine approach" ((in 304 reviews)); "They are very hard on you about taking time off and want you to always be at everything." ((in 263 reviews))

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Apple

Apple Tech Support Representative reviews

4.1

76% would recommend to a friend

(34 total reviews)

Tim Cook

86% approve of CEO

77% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

3.6

Culture & values

3.6

Diversity & inclusion

Tech Support Representative employees have rated Apple with 4.1 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an excellent working experience there. Apple is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

34 reviews

3.0

Jan 3, 2022

No support

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and pay is ok

Cons

Lack of support from management Management changes frequently Isolation working from home

5.0

Dec 15, 2021

great

Tech lead

Recommend

CEO approval

Business Outlook

Pros

there is attention to detail

Cons

it's a kind of tough environment

5.0

Dec 11, 2021

love it

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

awesome awesome awesome awesome aweomse

Cons

none none none none none

Viewing 22 - 24 of 34 Reviews

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Apple Tech Support Representative reviews

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great

love it

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