Applebee's reviews

3.7

58% would recommend to a friend

(9,789 total reviews)
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Tony Marolejo

67% approve of CEO

47% positive business outlook

Applebee's has an employee rating of 3.7 out of 5 stars, based on 9,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Applebee's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Oct 30, 2011

Stingy Corporate Greed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible schedule if you have what they deem to be a legitimate reason and most of the employees are nice.

Cons

Applebee's as a corporation needs improvement. Waitresses earn $2.15 an hour and tips have to equal enough to bring you up to minimum wage. The computer tells you how much you should've made in tips at the end of your shift and you have to enter at least that amount no matter how much you actually made. The servers pay the hosts' salary. The hosts make $4 an hour and the rest comes from the tip pool the servers are forced into. You are not allowed to record/photograph anything without permission (which you won't get). So if you are written up for wearing the wrong shoes but another employee wears the same shoes without consequence, you are not allowed to take a picture of that person in those shoes to prove your case. If you see any kind of infraction, you are not allowed to take pictures. Management can be biased and show some employees favoritism and let them get away with things against protocol without consequence. You only get 25% discount on your meals that you have to eat before or after your shift. You don't really get breaks during your shift. When you are not working, you get a 10% discount. But they want you to eat everything on the menu. Managers will assign split shifts for you to work day and night with a two hour break in between so you don't accrue overtime. The manager's enter your tips for you on your time card, without you knowing exactly what they're putting in. If you want to see a daily breakdown, you have to request it writing from the corporate office. You get paid on a card, which the company charges a fee for each usage. There is no alternative to getting paid. Additional fees for replacement and certain inquiries can be expensive (up to $10).

1.0
Oct 20, 2011
Recommend
CEO approval
Business Outlook

Pros

* family-type atmosphere among employees here * scheduling is pretty flexible, since employees are allowed to swap shifts * tips in cash * casual setting

Cons

* major favoritism * employee morale is terrible * mgmt just doesn't seem to care about service staff * bottom line is all that matters * 20% good customers vs. 80% customers exhibiting terrible behavior * mgmt constantly rewards customer's awful behavior so that they return to do it all again * no investigations into wrongful terminations

4.0
Oct 19, 2011

Team Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good communication and team work among staff

Cons

Advancement can be a little tough I do not understand the need for cleaning duties from servers

Viewing 9646 - 9648 of 9,789 Reviews

Glassdoor has 10,431 Applebee's reviews submitted anonymously by Applebee's employees. Read employee reviews and ratings on Glassdoor to decide if Applebee's is right for you.