Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits" ((in 25 reviews)); "Great Work Life Balance" ((in 19 reviews)); "People are nice and friendly." ((in 18 reviews)); "Great culture and values" ((in 13 reviews)); "Excellent work environment" ((in 8 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 15 reviews)); "Salary is low." ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (179 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

179 reviews

2.0

May 4, 2010

Arbella Insures your mediocrity

Former claims

Recommend

CEO approval

Business Outlook

Pros

felxible schedules people are nice, comfortable place to work never felt overworked/profit sharing attempted to communicate details of business/didnt micromanage

Cons

Rewarded mediocrity Compensation low with competitors no corp ladder no recognition busy work takes precedent managment seemed complacent lazy

4.0

Jun 23, 2026

Supportive environment, but pay is not ideal

Manager

Recommend

CEO approval

Business Outlook

Pros

Extremely supportive environment to a point. Your managers will mentor you if you show an interest. Upward mobility is very possible if you set your mind to it. Employees are definitely made to feel important. Overall good morale. If you put the work in, you will succeed. Middle management seems to really care (in my experience). CEO extremely friendly and down to Earth with everyone which made me feel welcomed. Amazing benefits and PTO.

Cons

Low pay. Most of the years I worked there my pay was fairly low. I did receive a few special bonuses, and once promoted the last time my pay did increase to something reasonable but not enough to match the work. Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly. There is a cliquey vibe at times and I would not really feel comfortable going to HR or upper management for anything, just my managers.

4.0

Jun 17, 2026

Good work environment with fair pay

Personal lines account manager

Recommend

CEO approval

Business Outlook

Pros

good work environment and pay for the work

Cons

none that I can thinkk of

Viewing 52 - 54 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Personal Lines Operations Associate - Hybrid

Auto Damage Appraiser II

Claim Service Specialist - Bridgewater, MA - Hybrid