Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and generous paid time off" ((in 23 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 13 reviews)); "Excellent work environment" ((in 9 reviews)); "Great company, great benefits, great co" ((in 5 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 18 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "The compensation is far less than ideal." ((in 3 reviews)); "Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly." ((in 2 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (179 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

179 reviews

5.0

Jan 2, 2024

Great company / very busy

Auto damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Great, vacation time, lots of opportunities to volunteer , management is good. They treat you well. Company is safe from layoffs. Company tries to be inclusive and have lots of charity events and social gatherings. Benefits are good 401(k) match is great

Cons

Workload can be a bit high at times there’s a struggle with work life balance. Advancement opportunities unclear

4.0

Dec 11, 2023

Work culture

Underwriter technician

Recommend

CEO approval

Business Outlook

Pros

Positive work environment, friendly staff

Cons

Cons are Not applicable atm

3.0

Dec 9, 2023

Great PTO, low salary.

Auto damage appraiser

Recommend

CEO approval

Business Outlook

Pros

Flexibility with schedule and paid time off.

Cons

The salaries are severely below the state average and not competitive

Viewing 55 - 57 of 179 Reviews

Jobs at Arbella Insurance

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

BIA Agency Accounting and Finance Specialist - HYBRID

Human Resources Admin Assistant - Start Your Career in HR

BIA Customer Service Agent - Personal Lines - HYBRID