Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and generous paid time off" ((in 23 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 13 reviews)); "Excellent work environment" ((in 9 reviews)); "Great company, great benefits, great co" ((in 5 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 18 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "The compensation is far less than ideal." ((in 3 reviews)); "Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly." ((in 2 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (179 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

179 reviews

4.0

Sep 30, 2025

Great work enviornment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance and support from management

Cons

Compensation is too low for the work expected.

Arbella Insurance Response

8mo

Thank you for sharing your experience working at Arbella. We’re happy to hear that you appreciate our emphasis on work-life balance and feel supported by management. We are always seeking ways to improve our workplace, so we appreciate your valuable feedback.

5.0

Sep 10, 2025

Professional growth and Work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for. There is ample opportunities for professional and personal growth. The company walks the talk when it comes to work life balance. It's a place you can be proud to work for as it is a business with great integrity that gives back to the local community and encourages its employees to do the same.

Cons

Compensation may not be the highest around, but total benefits package is very impressive.

Arbella Insurance Response

9mo

Thank you for sharing your experience working at Arbella. We genuinely value this feedback, especially coming from a long-term employee. We take pride in fostering an environment that allows employees to improve themselves while contributing positively to their community.

4.0

Sep 2, 2025

Great Community but Low pay

Personal lines specialist

Recommend

CEO approval

Business Outlook

Pros

People tend to stick around and stay within the company, there is room for growth and opportunity if you put full effort in.

Cons

Pay is lower than some competitors.

Arbella Insurance Response

9mo

Thank you for sharing your experience working at Arbella. We take pride in creating an environment that allows our employees to advance their careers. We are always seeking ways to improve our workplace, so we appreciate your valuable feedback.

Viewing 70 - 72 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Technical Assistant - Hybrid

Human Resources Admin Assistant - Start Your Career in HR

Claim Service Specialist - Bridgewater, MA - Hybrid