Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and generous paid time off" ((in 23 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 13 reviews)); "Excellent work environment" ((in 9 reviews)); "Great company, great benefits, great co" ((in 5 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 18 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "The compensation is far less than ideal." ((in 3 reviews)); "Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly." ((in 2 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (179 reviews)

Ratings by demographic groups

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Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

179 reviews

5.0

Nov 23, 2020

arbella

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

is a company that acts in public interest

Cons

has many social events for those not interested

3.0

Oct 1, 2020

Arbella insurance claims

Claims service specialist

Recommend

CEO approval

Business Outlook

Pros

Generous pto, great staff, good benefits, lots of training

Cons

High work load, stressful, not enough staff

5.0

Sep 14, 2020

Great place to work

Insurance representative

Recommend

CEO approval

Business Outlook

Pros

Management listens, educational opportunities and work/ life balance.

Cons

Not remote (during non- Covid times)

Viewing 103 - 105 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Claim Technical Assistant - Hybrid

Personal Lines Operations Associate - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Auto Damage Appraiser II

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Arbella Insurance reviews

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arbella

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