Does Armstrong Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Armstrong Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Armstrong Group?

70% of Armstrong Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong Group 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Armstrong Group?

Customer Service Representative (CSR) (3) , Customer Service Representative (2) , Retention Agent (2)

What are the pros of working at Armstrong Group according to real employee reviews?

"Great benefits and people." ((in 7 reviews)); "Calm atmosphere, fair work scheduling, free cable, 401K and Pension, benefits" ((in 4 reviews)); "Promotion is done from within and not from outside sources so as opportunities open up you can advance if you put in the work" ((in 3 reviews)); "Good pay" ((in 3 reviews))

What are the cons of working at Armstrong Group according to real employee reviews?

"Management can seem slow to adapt to changes in the workforce at times (no work from home or hybrid option available)." ((in 3 reviews))

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Armstrong Group

Armstrong Group reviews

3.9

70% would recommend to a friend

(67 total reviews)

Dru A. Sedwick

71% approve of CEO

70% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Diversity & inclusion

3.5

Senior management

Armstrong Group has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Armstrong Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

5.0

May 2, 2022

Great Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They are a great company and they treat you with respect

Cons

So far this company is great. Nothing negative to say!

3.0

Jan 29, 2022

Decent Jobs Rough Hours

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Coworkers feel like a family

Cons

Zero work life balance Shift never changes

Armstrong Group Response

Thank you for taking the time to leave a review about your work experience. We are glad to hear you had a positive experience at Armstrong and we value the feedback on the areas that you feel can be improved for your previous position. Thanks again!

5.0

Jan 28, 2022

Long Term Employer

Lead premise technician

Recommend

CEO approval

Business Outlook

Pros

-Family owned employer where you have a name and not a number -Ability to grow your skill set and pay by completing company approved training courses / classes that are 100 % paid for by the company and not out of pocket -Average years on the job in my system is 15 as this is not just a job but a career -Promotion is done from within and not from outside sources so as opportunities open up you can advance if you put in the work

Cons

As with most utilities this is a customer service satisfaction field . On call and hours can vary based on demand however this comes with an attractive payout

Viewing 40 - 42 of 67 Reviews

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