Does Armstrong Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Armstrong Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Armstrong Group?

70% of Armstrong Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong Group 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Armstrong Group?

Customer Service Representative (CSR) (3) , Customer Service Representative (2) , Retention Agent (2)

What are the pros of working at Armstrong Group according to real employee reviews?

"Great benefits and people." ((in 6 reviews)); "Decent pay." ((in 4 reviews)); "Great benefits." ((in 4 reviews)); "Promotion is done from within and not from outside sources so as opportunities open up you can advance if you put in the work" ((in 3 reviews))

What are the cons of working at Armstrong Group according to real employee reviews?

"Management can seem slow to adapt to changes in the workforce at times (no work from home or hybrid option available)." ((in 3 reviews))

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Armstrong Group

Armstrong Group reviews

3.9

70% would recommend to a friend

(67 total reviews)

Dru A. Sedwick

71% approve of CEO

70% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Diversity & inclusion

3.5

Senior management

Armstrong Group has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Armstrong Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

1.0

Sep 7, 2023

Don’t work here.

Legal

Recommend

CEO approval

Business Outlook

Pros

Unfortunately, can’t recall any pros.

Cons

It is very much an “inner circle” environment. Extremely toxic. If you don’t click with the higher ups immediately, you won’t last long. They also don’t show appreciation for their employees. I read similar reviews prior to my hiring, but didn’t listen to them. They’re a multi-billion dollar company, but refuse to care for their employees, especially during the pandemic. There’s a reason why people are leaving the company, and would rather pay for Verizon services. Out of all my professional employment years, this was my least favorite place to work.

Armstrong Group Response

Hello - Thanks for taking the time to post your feedback. We’re disappointed to hear your experience with Armstrong did not meet the level of enthusiasm experienced by so many of our employees. Armstrong is a family-owned business and has a proud tradition of providing a rewarding and safe workplace. The health and safety of our employees and customers has always been at the forefront of our business, which was evidenced further during the pandemic when we took extraordinary protection measures to protect everyone. We always strive for continuing improvement, so we encourage you to contact our Human Resources Department to discuss further at 724-283-0925 x 50312.

4.0

Aug 15, 2023

Good place to work at

Cable lineman

Recommend

CEO approval

Business Outlook

Pros

Good place to work at other than construction division has no room for growth

Cons

Bosses No room for growtht

Armstrong Group Response

Hello - Thank you for submitting a review, we're appreciative of your time and of your service to Armstrong! We'll share your sentiments with leadership here at Armstrong.

2.0

Jul 17, 2023

Toxic, Political Environment

Legal counsel

Recommend

CEO approval

Business Outlook

Pros

Free cable, phone, and internet.

Cons

Entire corporate office is run by heinous individuals and their demagogues. If you aren't in their little inner circle, you are worthless to them. The management/ownership group has such disdain for their own employees it is sickening.

Armstrong Group Response

Hello - Thanks for taking the time to leave a review and for your nearly four years of service with Armstrong Group! We're sorry to hear this was your takeaway during your tenure our family-owned company. Please reach out to our Human Resources department should you feel obliged!

Viewing 10 - 12 of 67 Reviews

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