Does Armstrong Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Armstrong Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Armstrong Group?

70% of Armstrong Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong Group 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Armstrong Group?

Customer Service Representative (CSR) (3) , Customer Service Representative (2) , Retention Agent (2)

What are the pros of working at Armstrong Group according to real employee reviews?

"Great benefits and people." ((in 6 reviews)); "Decent pay." ((in 4 reviews)); "Great benefits." ((in 4 reviews)); "Promotion is done from within and not from outside sources so as opportunities open up you can advance if you put in the work" ((in 3 reviews))

What are the cons of working at Armstrong Group according to real employee reviews?

"Management can seem slow to adapt to changes in the workforce at times (no work from home or hybrid option available)." ((in 3 reviews))

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Armstrong Group

Armstrong Group reviews

3.9

70% would recommend to a friend

(67 total reviews)

Dru A. Sedwick

71% approve of CEO

70% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.5

Diversity & inclusion

3.5

Senior management

Armstrong Group has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Armstrong Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

5.0

Mar 29, 2023

Excellent company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are cared for and the Company does everything they can to provide a good workplace

Cons

Nothing negative to report at this time.

4.0

Feb 24, 2023

Very Stable and good people

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good healthcare, retirement, PTO, and free services.

Cons

Slow growth, limited opportunity for advancement.

Armstrong Group Response

Thanks for the feedback - we're glad to have you on the team! The benefits package, including free services, is a steady favorite.

4.0

Nov 14, 2022

Customer service

Customer service representative - universal

Recommend

CEO approval

Business Outlook

Pros

For a customer service job I don't have much of an issue. Work is fair and they give employees leeway when dealing with irate customers. Not like the stereotypical customer service jobs where managers expect too much and throw you under the bus.

Cons

Base pay isn't bad, could always be higher. I'm worried for people who work harder they won't be compensated as well. So keep this in mind if you apply here. Benefits are weak, no matching 401K and a measly pension, but not paying for services like internet is a plus.

Viewing 16 - 18 of 67 Reviews

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