Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

Nov 24, 2020

Nepotism and harassment

Material controller

Recommend

CEO approval

Business Outlook

Pros

Cool coworkers for the post part

Cons

Literally everything else. Unless you're someone's kid or a brown nose, you won't get anywhere. Talking to HR is a risky move and I do not recommend.

1.0

Aug 17, 2020

Overworked, under paid,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many long term loyal employees with hearts of gold are quite helpful and friendly.

Cons

Very poor leadership at the corporate level. Reports to HR for inappropriate/illegal behavior of call center supervisors is ignored and employees that bring issues forward are retaliated against on a regular and repeated basis.

4.0

Jun 6, 2018

Decent company to work for, but don't expect Full-Time

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Everyone working there was really nice, and managers were approachable Training was detailed Free internet/cable for employees, even part-time Pay was pretty good They understand if you're not feeling well and need to visit the bathroom often (you'd be surprised how many call centers have strict rules about this) They were pretty up-front about how often full-time positions open up, and that honesty was refreshing

Cons

Everyone starts off part-time (unless maybe management), and full-time positions don't open up very often; expect to work there more than a year on average before getting full-time (not a terrible thing if you can afford it, but know what you're getting into) Parking isn't always the greatest (but you can still usually find a spot, you just might have to walk a block) They will correct you if you mention their data caps, which they refer to as "data allowances", and insist that you not use the term "data caps", even though that's exactly what it is (they just fine you if you exceed the cap); this can come across as condescending, and an attempt to justify a poor business practice

Viewing 88 - 90 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1