Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

5.0

Jan 28, 2022

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees and customers are treated with integrity and respect. Family owned and operated Secure with great opportunities for advancement

Cons

Can't think of any Cons

5.0

Dec 20, 2021

Armstrong Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment and excellent benefits.

Cons

No cons to share. A positive place to work.

2.0

Dec 6, 2011

You can make a few bucks, but that's about it.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The company offers free internet and phone as a perk once you have passed probationary period. Most co-workers are genuinely helpful and friendly.

Cons

There is no opportunity for advancement, at least not for a new comer. Promotions are not based on qualifications or experience, but rather who has outlasted the high turnover rate the longest. It is a "good ol' boy" mentality that drives the place. If you want to get ahead, be sure to always invite all coworkers to your wedding, a night at the bar, play touch football, etc. Also, the company will always back the most irrational customer over you, the worker. If a customer becomes irate, screams obscenities about you, your family, threatens to beat you in the parking lot etc, you must grovel to them. The company would rather give freebies to the screamers than tell them to find an alternate service if they cannot behave.

Viewing 109 - 111 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Outside Plant Engineer

Plant Maintenance Lineman 1

Full Time Customer Service Representative - Field

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Great place to work

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You can make a few bucks, but that's about it.

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