Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 16 reviews)); "Excellent benefits for the area." ((in 11 reviews)); "They are good people with values and morals." ((in 7 reviews)); "Coworkers always willing to help." ((in 4 reviews)); "Training was detailed" ((in 4 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

Apr 12, 2025

Terrible culture

Broadband technician iii

Recommend

CEO approval

Business Outlook

Pros

There aren’t many pros from the Medina office.

Cons

Terrible leadership Terrible on call rotation because they can’t keep employees No incentive for senior techs to stay No bonuses Unsafe working conditions, splicing fiber off ladders Claim to be a family company, it is anything but

5.0

Apr 2, 2025

It’s pretty great here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits, and free services. They seem to care about their employees.

Cons

Can be very stressful at times.

5.0

Mar 23, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Best customer service around Great pay and benefits

Cons

Nothing comes to mind about cons

Viewing 10 - 12 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1