Arrive Logistics reviews

3.1

42% would recommend to a friend

(880 total reviews)
avatar

Matt Pyatt

74% approve of CEO

49% positive business outlook

Arrive Logistics has an employee rating of 3.1 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrive Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

880 reviews
4.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and people. Huge family and young, fun workplace.

Cons

Long hours. Little pay. The carrier side makes more money by far than the customer side.

2.0
Dec 13, 2018

Commission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun people. Good culture. Right resources

Cons

Recruiting and learning and development team does anything they can to get you sucked in. Make sure you completely understand the commission structure before starting day 1 at Arrive. Get it in writing very clear when your commission will start and when you will be paid for commission.

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Arrive Logistics Response
7y
Hi there - thank you for taking the time to submit some honest feedback. Arrive strongly believes alignment on compensation between the employer and the employee is critical to a successful relationship. We sincerely apologize that you have not experienced this level of alignment and we are taking your feedback seriously. In sales roles, there will always be a level of variability when it comes to earning potential. However, it is so important for everyone to feel comfortable with the commission structure we have in place. If we can improve how that information is communicated please share that feedback with us directly (recruiting@arrivelogistics.com) and we will make the changes necessary. Both our Recruiting and Learning & Development teams are absolutely committed to ensuring that the messaging about commission is being communicated accurately to all candidates. Again, thank you for the feedback - we hear you! Arrive Management
1.0
Nov 19, 2018

Sales Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New Experience, taught me much about the industry, positive people that are willing to teach.

Cons

50+ hour work weeks, no set breaks, overbearing workloads at times, inaccurate projection of earnings, not paying out contest winnings, not paying hourly wages for extra hours worked during training as promised, wants you to work saturdays and holidays for no extra salary, not allowing new hires to collect commissions for a time period they control and can change at whim depending on your expected performance, leadership that is disconnected with its workforce, after employment no response for referral request.

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Arrive Logistics Response
7y
Hello! Thanks for taking sometime to share your experience with us. It's unfortunate that Arrive Logistics was not the long-term fit for your career goals, but you brought up several important points from your time with us that we'd like to address! Our office hours are 7 AM to 5 PM, Monday through Friday for any employees who are in sales positions, as you were. As you touched on, the days can get very busy so we do not offer standard breaks. However, we expect employees to manage their time and take breaks as needed & at times that don't interfere with the flow of daily operations. Once a sales rep starts earning commission, they will work a few Saturdays per year on a rotational basis. Employees earn a bonus for working Saturday shifts and holiday shifts. New sales reps must complete 6-9 months of training, development, and mentorship before they are eligible for commission. This time line can be expedited or extended depending on an individual's performance and progress. Our Learning & Development team strives for transparency and clear expectations during this time of a new hire's career, and will continue to do so. However, if you felt misled or confused at any point along the way, we will take ownership of that! It's never our intention. We are glad you learned about a new industry and met some great people along the way. Thanks again for the feedback. Arrive Management
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Glassdoor has 946 Arrive Logistics reviews submitted anonymously by Arrive Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Arrive Logistics is right for you.