Article reviews

3.4

46% would recommend to a friend

(234 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

234 reviews
2.0
Apr 5, 2024

Boom to Bust

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good relationships built over the years with former colleagues.

Cons

Went one of the best companies to work with to literally dumpster fire in few years. While I have deepest respect for Aamir and the other SLTs, but overall my Function was mismanaged, overburdened and to be honest just downright run by a Biased Manager who was busy trying to look good rather than helping uplift his employees. Over 3 years I worked here and never felt like I was acknowledged, listened to and was constantly bullied. I gave up and quit, I could not deal with so much toxicity being treated like subhuman. Favouritism is very rampant and visible, and as a POC it was clear that their values towards being diversity inclusive is all hogwash. Again the SLT have deepest respect and still believe but the mid level management needs a lot of work, training and coaching on how to treat their employees. I am currently seeking rigorous mental health therapy for the way I was treated and really wanted to sue the company for making my existence in the last 3 years miserable but out of respect for Aamir and some other great SLTs I chose not to. I regret spending so much time thinking that if only I work I will grow here, nope all I got was disrespect, micro management and just being treated like I am no one and not important.

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Article Response
2y
I want to thank you for taking time to share this feedback. I am both saddened and surprised to hear about your experience, as it’s misaligned with the culture and values we strive for at Article. I'd like to learn more, as without knowing where you specifically worked within the organization, it’s hard for our People & Culture teams to take action. If you feel comfortable, I'd like to invite you to reach out to me to have a confidential conversation. - Jennifer Mcmillan, Director, People & Culture
3.0
Apr 4, 2024

ok

Recommend
CEO approval
Business Outlook

Pros

Competative salary compared to similar positions

Cons

Policies and procedures vary and there is a lack of written resources to assist you in doing the job

2.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers who are still in my life today. First year of employment was enjoyable and learned a lot!!

Cons

Incredibly destabilizing environment since the first round of layoffs a year ago. Never know what the week will bring in terms of new and faulty systems, changes to pay structure (salary to hourly), quiet lay offs, all while having zero opportunity to grow within the company or proper raises.

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Article Response
2y
Thank you for your feedback and for sharing your experiences. We truly appreciate your positive comments about your coworkers and your initial year with Article. We understand that the past year has brought many changes. Here are a few points we’d like to address directly: The shift from salary to hourly pay for our Customer Care team was implemented to simplify the overtime process and ensure accuracy in pay for our Particles. This change was coupled with a compensation adjustment, resulting in an overall pay increase for our Customer Care Associates. We acknowledge the environment has undergone ongoing changes. As we transition from a period of hypergrowth towards building a mature and lasting organization, some restructuring has been necessary to evolve. The timing of growth opportunities can vary, and they are based on the needs of the organization. We encourage internal applications whenever possible. However, Customer Care team members have seen numerous promotions within the team, and others have grown within the organization moving into Communications, B2B Sales, Learning & Development, and eCommerce to name a few.
Viewing 58 - 60 of 234 Reviews

Glassdoor has 253 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.