Does Article pay their employees well?

According to anonymously submitted Glassdoor reviews, Article employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Article. This rating has been stable over the past 12 months.

How satisfied are employees working at Article?

47% of Article employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Article 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Article?

Customer Service Representative (11) , Software Engineer (10) , Customer Care Representative (9) , Logistics Coordinator (9) , Customer Care Associate (8) , Manager (7) , Senior Software Engineer (7) , Driver (6) , Warehouse Associate (6) , Delivery Driver (4) , Warehouse Worker (4) , Customer Care (3) , Customer Care Agent (3) , Operations Supervisor (3) , Project Manager (3)

What are the pros of working at Article according to real employee reviews?

"The people are great and are very helpful" ((in 20 reviews)); "Pay was good in comparison" ((in 19 reviews)); "fun company with good culture" ((in 16 reviews)); "Great benefits and company culture." ((in 15 reviews)); "Competitive salary for remote customer service work." ((in 9 reviews))

What are the cons of working at Article according to real employee reviews?

"Poor management (and i'm not talking about execs)" ((in 13 reviews)); "Completely broke trust towards the leadership if there's any left from the layoff." ((in 11 reviews)); "Senior leadership have cultivated a culture of lack of trust by incorrect accountability and authority amongst Directors and Senior Managers." ((in 11 reviews)); "HR and upper management does not care about the wellbeing of it's employees which becomes very apparent when you require support as an employee." ((in 7 reviews)); "Some managers are difficult to work with" ((in 4 reviews))

What are employees saying about Article layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Article layoffs and their outlook for job security at Article in 2026.

What are the top reviewed Article locations?

Carson , Jersey City , Los Angeles , Jacksonville , Hayward , Denver , Bayonne , New York , Austin , Dallas , Houston , La Porte , San Francisco , Tacoma , Baltimore , Boston , Walpole

Article reviews

3.4

47% would recommend to a friend

(234 total reviews)

Aamir Baig

55% approve of CEO

27% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Compensation and benefits

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Article has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

234 reviews

3.0

Apr 8, 2024

Layoff central

Customer care

Recommend

CEO approval

Business Outlook

Pros

Dog-friendly office. In-office coffee and snacks. Beautiful, bright office. Hybrid work. Great, friendly co-workers. Amazing products.

Cons

Poor pay, re-occurring layoffs. No sense of job security. Disorganized. Non-stable work environment. Customer service agents went from being friendly and approachable, to scripted and robotic.

Article Response

2y

Thank you for your feedback. We’re glad to hear that you found your coworkers, work environment, and our products to have positively contributed to your experience at Article. Regarding concerns about instability, as we navigate post-Covid hypergrowth, we will continuously evolve and re-evaluate our strategies to build a mature and enduring company that delights our customers. While we understand that change may not be comfortable for everyone, we remain committed to creating an environment where our employees feel supported in their growth and development, with accessible channels to voice their concerns.

3.0

Mar 10, 2024

Lack of growth

Customer care consultant

Recommend

CEO approval

Business Outlook

Pros

You get to Work from home

Cons

*Micromanaging environment *No room for advancement and growth *No options for lateral growth either

Article Response

2y

Thanks for taking the time to leave your feedback. We’re glad to hear you appreciate the flexibility of the Customer Care role. Many of our team members in Customer Care have leveraged this as a great, flexible WFH job while pursuing school or other areas of interest or professional development. At the same time, for those interested in pursuing other opportunities within Article, we do have a number of teammates who have come up through the Customer Care channel and found opportunities in other areas of the business - Communications, Learning & Development, eCommerce to name a few. These opportunities all depend on when and where within the organization an opening may arise (not just leadership roles) and the level of internal interest. We are focused on providing internal opportunities as often as possible, with many jobs only open to internal applicants. - Carlyn, Talent Acquisition Partner

1.0

Feb 23, 2024

Bad Company

Web developer

Recommend

CEO approval

Business Outlook

Pros

there is nothing good in this company

Cons

Bad salary bad salary management etc

Viewing 94 - 96 of 234 Reviews

Top companies for "Compensation and Benefits" near you

The Home Depot

3.5★Compensation & Benefits

IKEA

3.6★Compensation & Benefits

Harbor Freight Tools

4.0★Compensation & Benefits

Bob's Discount Furniture

3.6★Compensation & Benefits

Jobs at Article

Assistant Store Manager- Visual Merchandising

Assistant Store Manager- Client Experience & Design

Article

Article reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Layoff central

Lack of growth

Bad Company

Top companies for "Compensation and Benefits" near you

Jobs at Article

Article reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Article reviews FAQs

Jobs at Article