Is Ascensus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Ascensus have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of Ascensus employees being 3.5 out of 5 stars. Search open Client Service Representative Jobs at Ascensus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Ascensus .

Does Ascensus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Ascensus with 2.2 out of 5 stars based on 29 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Ascensus.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (20) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (14) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"Great benefits, people, and leadership" ((in 59 reviews)); "workers are generally great people and willing to help each other out." ((in 51 reviews)); "Flexibility, lots of free lunches, work from home" ((in 40 reviews)); "Great culture to grow in." ((in 22 reviews)); "Great manager and leadership!" ((in 16 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 46 reviews)); "No training." ((in 20 reviews)); "Outdated technology, lots of upper management has been there forever and they are set in there ways." ((in 15 reviews)); "No bonus" ((in 10 reviews)); "Have seen instances of nepotism and favoritism when promotions and advancement opportunities are available which is disconcerting." ((in 9 reviews))

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Ascensus

Ascensus Client Service Representative reviews

3.9

70% would recommend to a friend

(29 total reviews)

David Musto

87% approve of CEO

27% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

2.4

Senior management

2.2

Compensation and benefits

1.6

Career opportunities

Client Service Representative employees have rated Ascensus with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. Ascensus is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

29 reviews

4.0

Dec 14, 2020

Good Company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

-Caring Environment -Peers want you to learn -You get to speak with clients in different states. -

Cons

-Main job focus is over the phone.

5.0

Sep 7, 2020

Great Company

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Room for growth and promotion. Excellent pay and benefits

Cons

Management lacks knowledge in the field

1.0

May 25, 2020

Worst Management, Worst Atmosphere, Worst Pay, Worst Place To Work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Zero! I can not think of one good things to say about this employer.

Cons

Poor management. Poor decision making, Poor pay, No room for advancement unless you are part of the preferred people club. Management does not care about their employees or their clients. They only care about themselves. If you need a job and you're absolutely desperate. Take the job at least its a paycheck. Anything more than a paycheck you will not receive from this garbage company.

Viewing 16 - 18 of 29 Reviews

Jobs at Ascensus

Client Relationship Manager, Client Services - Retirement

Sr Retirement Service Consultant, Client Services - Retirement

New Jersey

View job

Client Relationship Manager, Client Services - Retirement

Arizona

View job

Implementation Coordinator, RPS Product Support Services

Minnesota

View job

Retirement Service Consultant

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Ascensus Client Service Representative reviews

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